eProcurement System Implementation and Adoption Specialist

ECS Tech Inc•Washington, DC

19d•$180,000 - $195,000•Onsite

About The Position

ECS is hiring an eProcurement System Implementation and Adoption Specialist to work in its Washington, DC office on the MCC contract. The role will support rollout of the new e-PPS eProcurement system across MCC and its partner Millennium Challenge Accounts (MCAs), beginning with Mozambique and Kosovo. The specialist will help ensure the system supports real procurement needs, MCA teams can use it confidently, and MCC receives reliable data for oversight. The specialist will connect procurement requirements to system configuration, testing, user training, rollout readiness, and reporting. Responsibilities include documenting requirements and acceptance evidence; testing procurement workflows and managing issues; coordinating configuration and onboarding with the provider and MCAs; delivering role-based training and first-line functional support; and working with MCC stakeholders and data specialists on metrics, data quality, dashboards, and integrations. Technical security and infrastructure sign-off remains with technical teams.

Requirements

Strong background in procurement processes, especially public or international development procurement.
Experience with eProcurement or similar enterprise system implementations, including configuration, testing, and user acceptance testing.
Ability to translate business requirements into system configuration and training materials.
Comfort working with multiple stakeholders across different organizations, including MCC and MCAs.
Experience designing and delivering training programs.
Strong documentation skills, including traceability matrices, test plans, and issue logs.
Familiarity with data quality, reporting, and dashboarding concepts.

Responsibilities

Build a traceability matrix linking approved requirements to provider commitments across standard features, configuration, integrations, customization, and open gaps.
Design test scenarios, gather acceptance evidence, and participate in provider-led discovery sessions, configuration reviews, demonstrations, and user acceptance testing.
Test procurement workflows, including single- and dual-envelope processes, sealed submissions, bid opening, individual and consensus evaluation, approvals, audit trails, and reporting.
Prioritize defects and gaps according to procurement integrity, operational impact, and requirement priority; document workarounds and risks, coordinate retesting, and provide MCC with a business-readiness recommendation.
Advise on translating MCC procurement procedures into system roles, permissions, workflows, templates, approvals, notifications, and reports while allowing approved MCA-specific variations.
Coordinate provider and MCA readiness, including roles, configuration, training, test data, migration, integrations, cutover, and post-launch support.
Maintain a repeatable onboarding checklist and rollout plan, beginning with Mozambique and Kosovo and then expanding to other MCAs.
Verify that MCA environments are segregated and MCC-level access is limited to authorized oversight; promptly escalate access or segregation concerns.
Support go-live and stabilization, tracking adoption issues, defects, decisions, and enhancement requests with owners and deadlines.
Complete provider administrator and super-user training and develop MCC-specific job aids, demonstrations, and role-based training for procurement staff, requestors, approvers, and evaluators.
Deliver training remotely or in person, coach MCA focal points, and develop a train-the-trainer model where appropriate.
Provide first-line functional workflow support, route product defects, access issues, and technical incidents to the provider or MCC specialists, and track resolution.
Work with MCC stakeholders to define procurement metrics, shared data definitions, data quality checks, and access rules for cross-MCA monitoring.
Validate the MCC reporting view for completeness, consistency, and timeliness, and recommend improvements to MCA data capture.
Partner with MCC data and BI specialists on dashboards and reports covering procurement pipeline, cycle times, competition, awards, and delays; explain results in procurement context and flag data limitations.
Coordinate with MCC-MIS and/or SAP teams on data integration needs.