Epicor Eclipse ERP Admin

Granite City Electric Supply CompanyMethuen, MA

About The Position

The Epicor Eclipse ERP Administrator will play a crucial role in the development, implementation, and optimization of the Eclipse ERP system to support the strategic goals of the organization. This position requires a blend of technical expertise and strong business acumen to ensure effective utilization of the ERP system and its integration with other business applications.

Requirements

  • 3+ years of experience with ERP administration.
  • Understanding of Eclipse file structure and reporting (strongly preferred).
  • Experience with supporting Epicore Eclipse companion products (preferred).
  • Strong writing and communication skills.

Nice To Haves

  • Business Analysis skills to analyze processes and requirements.
  • Strategic Thinking to align ERP with long-term goals.
  • Project Management proficiency to plan and execute ERP projects.
  • Change Management knowledge for managing organizational change.
  • Excellent Communication and Collaboration skills.
  • Strong Problem-Solving abilities to troubleshoot and optimize performance.
  • Business Process Improvement skills to identify opportunities for streamlining.

Responsibilities

  • Provide day-to-day technical support and troubleshooting for end-users, ensuring effective utilization of Eclipse and adherence to best practices.
  • Collaborate with key stakeholders, department leads, and IT teams to understand the organization's strategic priorities and assist with the development and execution of Eclipse strategy.
  • Evaluate Eclipse and identify areas for improvement, customization, and/or integration to meet the organization's evolving needs.
  • Lead and evaluate the full lifecycle of Eclipse projects, from requirements gathering and system design to implementation, testing, and ongoing support.
  • Design and configure Eclipse modules, workflows, and interfaces based on business requirements.
  • Create and update documentation related to the ERP, business processes, and companion products/3rd Party Integrations.
  • Collaborate with cross-functional teams to understand business processes and integrate Eclipse with other business applications (e.g. CRM, eCommerce, WMS, and Payables).
  • Provide ongoing maintenance and analysis to assure optimal performance and sustainability of Eclipse.
  • Provide general end-user IT support and training as needed.

Benefits

  • company 401K match
  • profit sharing
  • competitive health benefits with telehealth
  • up to $450 in health & wellness reimbursement
  • employee assistance program
  • referral incentives
  • medical
  • dental
  • vision
  • life
  • STD/LTD
  • 401k
  • vacation
  • holiday
  • sick
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