Epic Support Analyst II, Resolute HB PB
Sutter Health•Sacramento, CA
•$38 - $57•Onsite
About The Position
Plays a pivotal role in ensuring exceptional customer satisfaction. The front line of our customer support, troubleshooting issues, providing technical expertise, triaging issues, and delivering top-notch solutions to enhance the customer experience.
Requirements
- Associate's degree in Computer Science, Information Technology, or related field
- Epic Resolute Hospital (HB) and Professional Billing (PB) certification within 6 months of hire
- 1 year recent relevant experience
Responsibilities
- Troubleshooting issues
- Providing technical expertise
- Triaging issues
- Delivering top-notch solutions to enhance the customer experience
Benefits
- Comprehensive benefits package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
