Epic Resolute HB Analyst

ClinDCastMassachusetts, AL

About The Position

We are seeking an experienced Epic Resolute Hospital Billing (HB) Analyst to support and optimize Epic HB applications within a healthcare environment. The ideal candidate will be responsible for system configuration, workflow analysis, troubleshooting, testing, implementation, and ongoing support of Epic Resolute HB modules.

Requirements

  • Bachelor’s degree in Healthcare IT, Computer Science, Information Systems, or related field.
  • 3+ years of experience working as an Epic Resolute HB Analyst.
  • Epic Resolute Hospital Billing (HB) Certification required.
  • Strong understanding of hospital revenue cycle workflows and billing operations.
  • Experience with claims processing, reimbursement, charge review, and payment posting.
  • Experience in troubleshooting, testing, and system optimization.
  • Strong analytical, communication, and problem-solving skills.

Nice To Haves

  • Additional Epic certifications such as Prelude, Cadence, or PB are a plus.
  • Experience supporting large healthcare organizations or multi-hospital systems.
  • Familiarity with SQL and reporting tools is preferred.
  • Knowledge of HL7 interfaces and healthcare data standards is preferred.

Responsibilities

  • Analyze, design, build, test, implement, and maintain Epic Resolute HB applications.
  • Work closely with hospital billing teams, revenue cycle stakeholders, and IT teams to gather business requirements.
  • Configure and optimize Epic HB workflows, charge capture, claims processing, and billing functionality.
  • Troubleshoot system issues and provide timely resolution and support.
  • Perform system upgrades, enhancements, and maintenance activities.
  • Create and maintain documentation for workflows, build specifications, and testing scripts.
  • Participate in integrated testing, user acceptance testing (UAT), and go-live support.
  • Collaborate with cross-functional Epic teams including Prelude, Cadence, Professional Billing (PB), and Claims.
  • Ensure compliance with healthcare regulations, billing standards, and organizational policies.
  • Provide end-user training and knowledge transfer when required.
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