Application Analyst | Epic Resolute - PB/ HB

Gundersen Health System•Winnipeg, MN

4d•Hybrid

About The Position

We are seeking an experienced Application Analyst – Epic Resolute PB/HB to support and optimize our Epic Professional Billing and Hospital Billing applications. This role partners with revenue cycle, finance, and clinical operations teams to ensure accurate charge capture, billing workflows, and system integrity. The ideal candidate has strong analytical skills, Epic billing experience, and a passion for supporting efficient and compliant revenue cycle operations.

Requirements

Bachelor's degree or a related field or equivalent years of experience and education
At least 2-4 years of relevant work experience
Epic Resolute Professional Billing and/or Hospital Billing certification required
Strong analytical and problem solving experience
Strong understanding of revenue cycle workflows including charge capture, coding, billing, claims, and follow‑up
Experience working with finance, revenue cycle, and operational stakeholders
Strong analytical, problem‑solving, and troubleshooting skills
Ability to clearly communicate technical concepts to non‑technical users
Experience working in a healthcare IT environment

Responsibilities

Troubleshoots and resolves basic application issues and provides end user support.
Collaborate with IT, and clinical teams to ensure optimal system performance and workflow efficiency.
Monitors applications for issues in connection with maintenance, upgrades and implementations.
Monitor performance and assist with auditing processes to ensure data integrity
Participate in projects related to system enhancements, integrations, and new implementations