Epic Solutions Architect (Laboratory)

University of Miami • Miami, FL

24d

About The Position

The University of Miami Information Technology & Systems Department is hiring a full-time Epic Solutions Architect focused on Laboratory systems. The role independently designs, develops, and deploys clinical applications and technologies, defining system solutions according to user and client needs, cost, and integration requirements. The architect researches, selects, and tests technology products and establishes, implements, and documents integration or migration strategies.

The position engineers or optimizes clinical workflows, leads complex and high-impact implementation projects, applies project-management methods, and analyzes current systems to recommend improvements that support organizational strategy and user and patient experience. It identifies product and customization requirements, provides technical guidance on complex integration issues, mentors senior analysts, and maintains comprehensive knowledge of healthcare operations, clinical applications, third-party partnerships, and vendor relationships.

As a Laboratory Solution Architect 2, the employee reports to the Executive Director and architects laboratory systems from inception, including Epic and third-party systems. The role collaborates with stakeholders, end users, application teams, clinic leadership, and other IT teams; maintains architecture documentation; participates in on-call rotations, customer rounding, and relevant committees; and may manage project tasks through completion. It also supports user orientation and knowledge transfer, gathers feedback and requirements, and promotes innovation, continuous improvement, collaboration, inclusion, and service excellence. Duties may be expanded as necessary.

Requirements

• Bachelor's degree in Systems Engineering, Biomedical Engineering, or Computer Science.
• At least 3 years of experience in healthcare IT, preferably in a healthcare or healthcare-related organization.
• Epic Beaker (CP) certification.
• Epic Beaker (AP) certification.
• Skill in collecting, organizing, and analyzing data.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to exercise sound judgment in making critical decisions.
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Nice To Haves

• Previous operational, project management, and organizational skills.
• Data Innovation experience.
• Familiarity with laboratory workflows, regulatory requirements, integration points with other Epic modules, and patient experiences.
• Experience in anatomical pathology and laboratory practices.
• Previous Epic Beaker AP and CP implementation experience.
• Previous experience implementing digital pathology technologies (IMS).

Responsibilities

• Design, develop, and deploy clinical applications and technologies based on user needs, cost, and integration requirements.
• Research, identify, select, and test technology products required to deliver solutions.
• Establish, implement, and document technology integration or migration strategies.
• Engineer new workflows and optimize existing business processes across clinical applications and operational areas.
• Lead high-complexity, high-impact application implementation and execution projects using project-management methodology and project plans.
• Serve as an independent project lead or oversee project managers and business analysts, minimizing loss of business value during project execution.
• Analyze existing systems and technology proactively and recommend changes or enhancements that support strategic goals, operational workflows, and patient and end-user experience.
• Identify product and customization requirements and configure products within project scope and timelines.
• Mentor senior analysts and support the analysis, resolution, and escalation of complex integration problems during implementations and upgrades.
• Architect laboratory systems from inception, including Epic and third-party systems.
• Collaborate with stakeholders, end users, and application team members to optimize application configuration, functionality, and access.
• Keep system architecture documentation current as designs and systems change.
• Adhere to internal controls and reporting structures.
• Participate in on-call rotations, customer rounding events, and applicable committees.
• Partner with clinic leadership to develop or improve operational processes, policies, and procedures.
• Attend clinical operations meetings to assess feedback, gather requirements, and report on competency, adoption, and utilization.
• Facilitate knowledge transfer about technology-enabled workflows and application best practices.
• Provide clinical application support during new-hire orientation as needed for the job role.
• Partner with IT teams to develop streamlined customer services, including incidents, requests, and projects.
• Manage project tasks through completion on occasion, depending on the project.
• Safeguard University assets and follow University and unit-level policies and procedures.
• Foster a positive, collaborative, and inclusive team environment and a culture of innovation, continuous improvement, and service excellence.

Benefits

• Medical benefits
• Dental benefits
• Tuition remission
• Competitive salaries

What This Job Offers

• Job Type: Full-time
• Career Level: Senior