Epic MyChart (Digital Health) Analyst - Remote

FMOLHS•Baton Rouge, LA
•Remote

About The Position

The Epic Application System Analyst 3 designs, configures, supports, and maintains Information Services technology, applications, and programs to maximize organizational performance. The role provides technical, systems, and application support to FMOLHS facilities and users, and performs ongoing analysis and problem-solving to integrate Epic effectively into workflow and process design. The analyst facilitates solution design and implementation, evaluates technology and workflows, and plans and performs analysis, construction, testing, and implementation of assigned systems. The role collaborates with Information Services staff, leaders, team members, and end users; supports project management and performance improvement; and helps protect the security, integrity, and privacy of FMOLHS data.

Requirements

  • Three years of experience as an Epic Certified analyst and five years of IS System Application experience, or seven years of experience in healthcare, clinical, or business operations.
  • Bachelor's degree or four years of experience as a licensed health care clinical professional, in business operations, or in information systems.
  • EPIC Certification.
  • Good interpersonal and human relations skills.
  • Good oral and written communication skills.
  • Problem-solving and critical-thinking skills.
  • Frequent use of hands and fingers, good visual and hearing acuity, and ability to perform mostly sedentary work.

Responsibilities

  • Facilitate vision development, solution design, standards guidance, project scoping, IS strategy integration, and implementation of efficient, high-quality Epic systems.
  • Evaluate technology, systems, and application capabilities; analyze workflow and data flow; and create efficient, logical solutions.
  • Plan, schedule, review, and perform analysis, design, construction, testing, and implementation of assigned technology and application systems.
  • Participate in solution testing and document clear, concise system descriptions that meet project requirements and departmental quality standards.
  • Use organizational project management methodology, processes, and systems to support effective project development and completion.
  • Evaluate programming requests and provide estimated completion timetables.
  • Collaborate with FMOLHS Information Services, leaders, team members, and end users to develop efficient, cost-conscious technology and application system specifications.
  • Develop and implement data-driven performance improvement methodologies and maintain records used to evaluate organizational performance.
  • Identify ways to improve current services and consult with management on issues and problems.
  • Ensure the security, integrity, and privacy of FMOLHS data in accordance with organizational policies and procedures.
  • Keep current with developments in the field through job-relevant seminars and workshops, professional conferences, and professional organization affiliations.
  • Use IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.
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