Epic MyChart (Digital Health) Analyst

FMOLHS•Baton Rouge, LA

About The Position

The Epic Application System Analyst 3 designs, configures, supports, and maintains accurate and efficient Information Services technology, applications, and programs to maximize organizational performance. The analyst provides technical, systems, and applications support to FMOLHS facilities and users, and performs ongoing analysis and problem-solving to integrate Epic into effective workflows and process designs. The role supports vision development, solution design, standards guidance, project scoping, IS strategy integration, and implementation of efficient, high-quality Epic systems. It evaluates technology and application capabilities, analyzes workflow and data flow, and develops logical solutions. The analyst plans and performs analysis, design, construction, testing, and implementation of assigned systems, while documenting solutions and following organizational project management methods and quality standards. The position collaborates with Information Services, leaders, team members, and end users to develop cost-conscious system specifications; evaluates programming requests and estimates completion timelines; develops data-driven performance improvement methods; maintains performance records; and identifies service improvements. It also safeguards FMOLHS data in accordance with organizational policies and procedures and maintains professional knowledge through relevant seminars, workshops, conferences, and professional affiliations.

Requirements

Three years of experience as an Epic Certified analyst and five years of IS System Application experience, or seven years of experience in healthcare, clinical, or business operations.
Bachelor's degree or four years of experience as a licensed health care clinical professional, in business operations, or in information systems.
EPIC Certification.
Good interpersonal and human relations skills.
Good oral and written communication skills.
Problem-solving and critical-thinking skills.
Frequent use of hands and fingers; good visual and hearing acuity; ability to perform mostly sedentary work.
Ability to work under occasional pressure from multiple calls and inquiries and frequent interruptions.
Ability to travel occasionally.

Responsibilities

Facilitate vision development, solution design, standards guidance, project scoping, IS strategy integration, and implementation of efficient, high-quality Epic systems.
Evaluate technology, systems, and application capabilities; analyze workflow and data flow; and create efficient, logical solutions.
Plan, schedule, review, and perform analysis, design, construction, testing, and implementation of assigned technology and application systems.
Participate in solution testing and document clear, concise system descriptions that meet project requirements and departmental quality standards.
Use organizational project management methodology, processes, and systems to support effective project development and completion.
Evaluate programming requests and provide estimated completion timetables.
Collaborate with FMOLHS Information Services, leaders, team members, and end users to develop efficient, cost-conscious system specifications.
Develop and implement data-driven performance improvement methodologies and maintain records for evaluating organizational performance.
Identify ways to improve current services and consult with management on issues and problems.
Ensure the security, integrity, and privacy of FMOLHS data in accordance with FMOLHS policies and procedures.
Maintain current expertise through relevant seminars, workshops, conferences, and professional affiliations.
Use IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.