Epic Lead Systems Analyst

Cleveland Clinic

1d•Remote

About The Position

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Lead Systems Analyst, you will manage and lead automated system projects through all phases of the system development life cycle, including design, development, implementation, modification, and evaluation. In this role, you will provide recommendations, support software evaluations, and oversee routine support activities while balancing team assignments and coaching staff. This position ensures solutions meet operational and business objectives, optimizes departmental resources, maintains strong relationships with IT stakeholders and other departments, and may include after-hours support. A caregiver in this position works remotely Monday through Friday from 8:00 a.m. -- 5:00 p.m., with on-call responsibilities as needed for downtime and system upgrades.

Requirements

Bachelor's Degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and six years of system implementation experience, including directing, planning and scheduling a major information system project OR High School Diploma / GED or equivalent and nine years of experience OR Associate’s Degree and seven years of experience
ITIL Foundations certification is required within 6 months of position start date
Understanding of networking/distributed computing environment concepts
Understands principles of client/server configuration
Excellent knowledge of messaging technology and project management skills
Strong communication skills (both written and verbal) and the ability to work independently

Nice To Haves

Epic revenue cycle experience

Responsibilities

Lead IT projects, including planning, obtaining customer input and projecting resource requirements.
Review system requirements with customers and translate requirements into specific functions or deliverables.
Analyze flow chart processes and recommend ways to reduce steps and increase efficiency through use of technology.
Plan, schedule and manage multiple projects requiring computer resources including project scheduling.