Epic Inpatient Systems Analyst Principal

Children's Hospital of Philadelphia•Philadelphia, PA
•$107,200 - $142,100•Hybrid

About The Position

A System Analyst Principal is a senior-level role in the System Analyst job family, providing advanced support across analyst teams and to their customers. The position performs advanced system configuration and maintenance throughout the application lifecycle, recommends design enhancements for complex systems, mentors staff, leads teams, and serves as a subject matter expert in its application domain. The team works approximately 80% remotely and 20% on site in the Philadelphia office as needed. The role may require travel to other CHOP locations, including patient care areas, and travel for mandatory certifications. It may also involve representing DTS or presenting to hospital committees. Employees with patient-facing responsibilities or who work in patient care buildings must receive an annual influenza vaccine as a condition of employment.

Requirements

  • Bachelor's degree required.
  • At least five years of experience working in a healthcare environment or in Information Systems.
  • Excellent communication and teamwork skills, including conflict resolution.
  • Advanced critical-thinking, problem-solving, and troubleshooting skills.
  • Proficiency with Microsoft Office products.
  • Ability to facilitate meetings with senior leaders and cross-functional groups.
  • Advanced documentation skills.
  • Ability to mentor and teach staff.

Nice To Haves

  • Epic certification preferred, particularly in ClinDoc, Orders, Case Management, ASAP, or Rehab.
  • Bachelor's degree in Computer Science, Information Systems, Business, or Healthcare preferred.

Responsibilities

  • Perform operational support, maintenance, and system configuration according to departmental procedures, and recommend operational and process improvements.
  • Identify, analyze, and resolve advanced data and system issues.
  • Work independently and lead teams on initiatives and projects, including managing cross-functional work teams without direct reports.
  • Gather requirements, develop specifications, and prepare and review documentation.
  • Develop, validate, and execute comprehensive test plans.
  • Provide 24/7 on-call support if applicable.
  • Communicate effectively, negotiate changes, and help prioritize tasks with clients, vendors, colleagues, and senior leadership.
  • Serve as a subject matter expert in the relevant application or domain.
  • Educate and coach team members and provide quality reviews of work products, including system documentation and requirements.
  • Comply with enterprise and DTS information security policies, procedures, and standards.
  • Support integration of information security into the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
  • Support compliance with applicable state and federal regulations, healthcare accreditation standards, and other requirements governing confidential information.
  • Represent DTS and/or present to hospital clinical or operations committees, as required.
  • Travel to CHOP locations and mandatory certifications, as required.
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