Principal Systems Analyst

Fidelity•Covington, KY
•Onsite

About The Position

Brokerage Recordkeeping Technology is seeking a Principal Systems Analyst to join our engineering team and play a key role in delivering strategic and operational technology solutions for Enterprise Digital Operations. Working closely with engineers, architects, and business partners, this individual will help define, design, and implement scalable solutions leveraging cloud and distributed platform technologies. The ideal candidate will thrive in a fast-paced, outcome-driven environment and embrace the use of AI and Generative AI tools to accelerate analysis, develop insights, refine requirements, and improve solution delivery.

Requirements

  • Bachelor’s degree in computer science, Engineering or equivalent
  • Deep experience in software development, with at least 6 plus years working with engineering teams focused on building software solutions for technology initiatives
  • Ability to effectively leverage AI-powered tools (e.g., Claude, Microsoft Copilot, ChatGPT, Gemini) for business analysis, research, requirements development, problem-solving, and decision support.
  • 6 plus years of experience in system analysis
  • Ability to perform technical analysis of Cloud and distributed technologies.
  • Proven experience in AWS concepts and console navigation, Swagger, API concepts, Spring Core, XML, REST, JSON, and Splunk / Datadog queries.
  • Experience with database query tools / Strong SQL skills
  • Working understanding of QA automation
  • Ability to brainstorm with teams on solutions to address challenges and roadblocks

Nice To Haves

  • Financial service experience is a benefit

Responsibilities

  • Exceptional systems analysis, critical thinking, and problem-solving skills, with a passion for continuous learning and active participation in technical design and architecture discussions.
  • Proficiency in leveraging AI and Generative AI tools to independently analyze business processes, evaluate data, define requirements, generate insights, and accelerate solution recommendations and decision-making.
  • Ability to prioritize multiple initiatives and deliver results in a fast-paced, outcome-driven engineering environment.
  • Strong analytical capabilities with the ability to evaluate complex business and technical challenges, identify root causes, and drive effective solutions in a dynamic environment.
  • Excellent communication skills with the ability to translate complex technical concepts into business-friendly language and effectively communicate business needs to engineering teams, product leaders, and stakeholders.
  • Strong written and verbal communication skills, with the ability to tailor messaging appropriately for technical, business, leadership, and executive audiences.
  • Ability to influence outcomes, build consensus, and drive alignment across cross-functional teams without direct authority.
  • Proven ability to translate business objectives and requirements into clear, actionable technical specifications and solution designs.
  • Experience authoring high-quality user stories, acceptance criteria, business requirements, process flows, system workflows, and product documentation.
  • Strong stakeholder management and collaboration skills, with the ability to effectively partner with engineering, architecture, product, and business teams.
  • Solid understanding of software development lifecycle (SDLC), release management processes, and production incident analysis and resolution.

Benefits

  • Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job.
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