Epic HB Charging Analyst

Computer Task Group, Inc • UNAVAILABLE, UNAVAILABLE

2d

About The Position

CTG is seeking a highly skilled Certified Epic HB Charging Analyst to support and optimize hospital charging workflows within the Epic system. This role requires deep Epic expertise and a strong understanding of revenue cycle operations, with a focus on charge capture accuracy, compliance, and end-to-end billing performance. The ideal candidate will partner closely with revenue cycle, clinical, and IT teams to ensure efficient charging processes that support clean claims and maximize reimbursement.

Requirements

• Epic HB Certification – Required (Charging/Charge Router experience strongly preferred)
• 4–6+ years of hands-on Epic HB experience, with a focus on charging and charge capture workflows
• Strong experience supporting hospital revenue cycle operations, including patient accounting, billing, and claim generation
• Deep understanding of end-to-end revenue cycle processes, especially charge capture, edits, and claim accuracy
• Proven experience with Epic system build, troubleshooting, and optimization related to charging
• Strong analytical and problem-solving skills with the ability to manage complex issues independently
• Excellent communication skills with experience partnering with both technical and operational stakeholders
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Responsibilities

• Support, maintain, and optimize Epic HB Charging workflows, including charge router, charge review work queues, and charge edits
• Act as a subject matter expert for charge capture and charging processes within the hospital billing lifecycle
• Configure and maintain Epic charging-related build, including rules, edits, work queues, and automation tools
• Collaborate with revenue cycle and operational leaders to identify gaps in charging processes and implement system and workflow improvements
• Investigate and resolve charging issues, including missing charges, incorrect charge routing, and claim edit failures
• Support charge reconciliation processes to ensure completeness and accuracy of billing
• Participate in system upgrades, testing cycles, and go-lives, including unit testing, integrated testing, and validation of charging workflows
• Monitor charge-related metrics and KPIs to proactively identify trends and opportunities for improvement
• Ensure compliance with regulatory and organizational billing standards
• Develop and maintain documentation for charging workflows, build, and support processes

Benefits

• competitive benefit package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed