Epic HB Admin / HB Claims Remit

Computer Task Group, Inc • UNAVAILABLE, UNAVAILABLE

2d

About The Position

CTG is seeking a highly experienced Epic HB Admin & HB Claims/Remit Analyst to support hospital revenue cycle operations. This individual will play a key role in maintaining and optimizing Epic HB (Hospital Billing) workflows, with a strong focus on claims processing, remittance, and operational support. The ideal candidate brings deep Epic expertise, strong analytical skills, and hands-on experience supporting revenue cycle functions in a healthcare environment.

Requirements

• Epic HB Certification(s) – required (HB Admin strongly preferred; Claims/Remit experience required)
• 5+ years of Epic HB experience, including Admin, Claims, and Remittance functionality
• Strong experience supporting hospital revenue cycle operations, including billing, claims management, and payment posting
• Deep understanding of claims lifecycle, denials management, and remittance processing (835/ERA)
• Hands-on experience with Epic build, configuration, and support within HB modules
• Knowledge of EDI transactions, clearinghouses, and payer rules
• Proven ability to troubleshoot complex issues and work directly with operational stakeholders
• Strong communication skills with the ability to translate technical concepts to non-technical users
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Responsibilities

• Provide day-to-day support for Epic HB Admin, Claims, and Remittance (Remit) workflows across revenue cycle operations
• Troubleshoot and resolve issues related to claims processing, billing edits, and remittance posting
• Configure and maintain Epic HB billing rules, charge router, claim edits, and remittance logic
• Analyze claim rejections/denials and partner with operations teams to implement root cause solutions
• Support EDI transactions, clearinghouse integrations, and payer-specific requirements
• Monitor system performance and conduct proactive audits to ensure billing accuracy and compliance
• Collaborate with revenue cycle stakeholders (billing, coding, finance) to support end-to-end workflows
• Participate in system upgrades, enhancements, testing cycles, and optimization initiatives
• Develop and maintain documentation, workflows, and training materials for operational teams
• Provide production support including issue triage, incident management, and resolution tracking

Benefits

• competitive benefit package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed