Epic Grand Central Patient Flow Analyst

ChristianaCareWilmington, DE
$85,862 - $137,384Hybrid

About The Position

We are currently seeking a Grand Central Patient Flow Analyst to support the design, build, configuration, testing, implementation, and optimization of Epic Grand Central Patient Flow module, focusing on patient flow and bed management workflows. This role ensures that patient movement through the healthcare system is efficient, accurately documented, and aligned with organization goals. Analysts will work closely with unit secretaries, bed planning staff, and other stakeholders to design workflows and customize the module to meet clinical and operational requirements and providing training and support to end-users. The analyst will also be responsible for troubleshooting issues, creating detailed documentation, and collaborating with cross-functional teams to ensure successful project delivery.

Requirements

  • 2-3 years of experience working with Epic systems or similar EHR platform required.
  • High School diploma with 5 years of related experience may be considered in lieu of bachelor’s degree.
  • Must become Epic certified if not already certified.

Nice To Haves

  • Bachelor’s degree in healthcare, Information Technology, or a related field preferred.
  • Nursing background is preferred to ensure effective collaboration with unit secretaries and bed planning staff.
  • Strong non-clinical analysts with demonstrated proficiency in patient flow processes will also be considered.
  • Epic Grand Central certification preferred.

Responsibilities

  • Lead the implementation and configuration of the Epic Grand Central Patient Flow module (including bed management, environmental services, transport, and transfer center) ensuring it meets the specific needs of clinical departments.
  • Conduct detailed workflow analysis to understand current processes and identify areas for improvement using the Epic system.
  • Customize the Epic Grand Central Patient Flow module to align with the clinical and operational requirements.
  • Develop and execute comprehensive test plans to validate the functionality and performance of the Epic Grand Central Patient Flow module.
  • Provide training and support to end-users, including physicians, nurses, and administrative staff, to ensure effective use of the Epic system.
  • Identify and resolve issues related to the Epic Grand Central Patient Flow module, working closely with IT and clinical teams to troubleshoot and implement solutions.
  • Create and maintain detailed documentation of system configurations, workflows, and training materials.
  • Collaborate with cross-functional teams, including IT, clinical staff, and project managers, to ensure successful project delivery.
  • Holding weekly communications with team members to discuss deliverable status, risks, budget, and upcoming milestones.
  • Working with Epic representatives, the organization, and end users to ensure the system meets the organization’s business needs.
  • Utilize best practices and methodologies for Epic implementations, ensuring compliance with healthcare regulations and standards.

Benefits

  • Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions.
  • Generous paid time off with annual rollover and opportunities to cash out.
  • 12-week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial mentor, fitness and wellness reimbursement, and phenomenal discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
  • health insurance
  • paid time off
  • retirement
  • an employee assistance program
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service