Epic Clinical Information System Analyst I, Day Shift, Cupid Cardiology

Adventist HealthCare•Gaithersburg, MD

5d•$71,932 - $107,890•Onsite

About The Position

Adventist Healthcare seeks to hire an experienced Epic Clinical Information System Analyst I for our Cupid Cardiology Department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing. As an Epic Clinical Information System Analyst I, you will analyze defined operational and clinical workflow needs; configure, build, test, and validate assigned Epic application functionality under general guidance and in accordance with approved standards. You will serve as a support contact for assigned applications, respond to end-user questions, troubleshoot incidents, document findings, and escalate complex or cross-application issues appropriately. You will identify and implement approved system changes, including requirements clarification, configuration, unit and integrated testing, change-control documentation, and post-change validation. You will work with operational subject matter experts, end users, Epic representatives, and other application teams to align system functionality with business needs, project deliverables, and timelines. You will develop and maintain accurate application, workflow, testing, issue, and support documentation; contribute to knowledge articles, training materials, and standard operating procedures. You will participate in project meetings, site visits, integrated sessions, and status reviews; communicate assigned deliverables, risks, dependencies, and end-user concerns. You will participate in end-user education, go-live readiness and support, upgrades, downtimes, and other scheduled or unscheduled support activities, including work outside normal business hours as needed. You will maintain knowledge of assigned Epic applications, AHC policies and workflows, healthcare technology, patient safety practices, and applicable regulatory requirements; complete required Epic training and certification activities. You will perform other related duties as assigned. Specific responsibilities include Cupid Build and Configuration for Cath and EP lab procedure documentation, sedation, and implant and supply tracking; Non-invasive Configuration for echo, ECG, stress testing, and Holter and event monitoring, with structured reports and cardiologist reading worklists; Integration and Cross-Application Coordination with hemodynamic monitoring, ECG management, cardiovascular imaging and PACS, and device interrogation; working with teams that configure Radiant, OpTime, Anesthesia, Cadence, ClinDoc, Ambulatory, Supply Chain, and Resolute; design sessions, device integration testing, and support in cardiovascular areas for go-live and beyond; and Production Support and Optimization, handling incidents, on-call if applicable, lab utilization and report turnaround analysis, and dashboards for cardiovascular leaders. You will also be involved in Quality, Registry, and Compliance, including data capture for ACC NCDR registries; Joint Commission, sedation, and radiation safety requirements; and HIPAA.

Requirements

Associate's or bachelor's degree from an accredited college or university in healthcare, information systems, business, or a related field. Relevant experience may substitute for education on a year-for-year basis.
3-5 years of direct clinical, healthcare operations, information systems, application support, or related experience.
Ability to meet Epic's training requirements and obtain certification in the assigned application(s) within the timeframe established by AHC; certification must be maintained as required.
Must be able to complete required Epic training, projects, and examinations and participate in travel and extended-hour support as business needs require.

Nice To Haves

Prior Epic experience is preferred but not required.
Current clinical licensure is preferred when relevant to the assigned application.

Responsibilities

Analyze defined operational and clinical workflow needs; configure, build, test, and validate assigned Epic application functionality under general guidance and in accordance with approved standards.
Serves as a support contact for assigned applications; responds to end-user questions, troubleshoots incidents, documents findings, and escalates complex or cross-application issues appropriately.
Identifies and implements approved system changes, including requirements clarification, configuration, unit and integrated testing, change-control documentation, and post-change validation.
Works with operational subject matter experts, end users, Epic representatives, and other application teams to align system functionality with business needs, project deliverables, and timelines.
Develops and maintains accurate application, workflow, testing, issue, and support documentation; contributes to knowledge articles, training materials, and standard operating procedures.
Participates in project meetings, site visits, integrated sessions, and status reviews; communicates assigned deliverables, risks, dependencies, and end-user concerns.
Participates in end-user education, go-live readiness and support, upgrades, downtimes, and other scheduled or unscheduled support activities, including work outside normal business hours as needed.
Maintains knowledge of assigned Epic applications, AHC policies and workflows, healthcare technology, patient safety practices, and applicable regulatory requirements; completes required Epic training and certification activities.
Performs other related duties as assigned.
Cupid Build and Configuration: Cath and EP lab procedure documentation, sedation, and implant and supply tracking.
Non-invasive Configuration: echo, ECG, stress testing, and Holter and event monitoring, with structured reports and cardiologist reading worklists.
Integration and Cross-Application Coordination with hemodynamic monitoring, ECG management, cardiovascular imaging and PACS, and device interrogation.
Work with teams that configure: Radiant, OpTime, Anesthesia, Cadence, ClinDoc, Ambulatory, Supply Chain, and Resolute.
Design sessions, device integration testing, and support in cardiovascular areas for go-live and beyond.
Production Support and Optimization: Handle incidents, on-call if applicable, lab utilization and report turnaround analysis, and dashboards for cardiovascular leaders.
Quality, Registry, and Compliance: Data capture for ACC NCDR registries; Joint Commission, sedation, and radiation safety requirements; and HIPAA.

Benefits

Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support