Epic Clinical Analyst II - Beaker (Hybrid NYC)
About The Position
NYU Langone Health is seeking an Epic Systems Clinical Analyst 2 with in-depth knowledge of assigned Epic software, specifically Beaker. The analyst communicates regularly with project teams, Epic, clinical representatives, subject matter experts, and end users to understand clinical operations and tailor Epic systems to organizational needs. The role includes analyzing workflows, data collection, reports, and technical issues; developing and documenting internal procedures; and designing, building, testing, installing, and maintaining system solutions. The analyst uses critical thinking to provide solutions that meet business needs and incorporates patient safety factors into clinical design. On-call support is provided on a rotating basis, and assigned on-site support is required during go-lives and system upgrades. NYU Langone Health describes itself as a fully integrated health system with six inpatient locations, the Perlmutter Cancer Center, and more than 320 outpatient locations in New York and Florida. The organization also includes two tuition-free medical schools and a research enterprise with more than $1 billion in active NIH awards.
Requirements
- 1–3 years of relevant experience.
- BA/BS degree or equivalent.
- Maintain certification in at least one Epic application.
- Current license in a healthcare profession, such as nursing, respiratory therapy, pharmacy, physical, occupational, or speech therapy, or radiology technology.
- Effective oral and written communication and follow-up skills.
- Strong interpersonal relationship skills.
- Strong desktop-tool skills, including Word, Excel, and PowerPoint.
- Self-motivated, detail-oriented, and a problem solver.
- Ability to communicate effectively with all levels of the organization.
Nice To Haves
- Minimal implementation and/or support experience is desired.
- Epic CP Beaker Certified.
Responsibilities
- Participate in disaster recovery measures.
- Make recommendations, review and test assigned changes and enhancements, and evaluate each new release as assigned.
- Ensure test scripts are created, reviewed, and updated to reflect proposed workflow solutions.
- Work with application managers, directors, and project teams to collect, analyze, and document clinical operations and workflows.
- Incorporate patient safety factors in clinical design.
- Complete tasks promptly and maintain accurate documentation.
- Collaborate with Epic using Sherlock or other appropriate tools.
- Collaborate with colleagues and across teams to complete tasks.
- Troubleshoot problems, respond to user questions, and provide rotating on-call support.
- Analyze data conversion needs.
- Support the training team by keeping trainers informed about new functionality and system changes.
- Communicate effectively across teams affected by assigned tasks.
- Analyze new-release functionality to identify its impact.
- Demonstrate understanding of interface requirements and testing.
- Provide assigned on-site support during go-lives and system upgrades.
- Follow quality assurance processes, including change management and testing.
- Participate and contribute actively in meetings, including supporting meeting facilitation.
- Design, build, test, install, and maintain Epic solutions.
- Develop and document internal procedures used with Epic applications.
Benefits
- Comprehensive benefits and wellness package.
- Financial security benefits.
- Generous time-off program.
- Employee resource groups for peer support.
- Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
