Epic Cadence Application Analyst (Remote)
About The Position
The Epic Cadence Application Analyst provides dedicated Cadence support for Vanderbilt Health’s Community Connect partners. The role focuses on scheduling optimization, workqueues, referral management, and online scheduling configuration to improve turnaround times, customer experience, and patient access. The analyst supports ongoing maintenance and enhancements for existing customers and works with new customers through implementation. The position also supports upgrades and participates in on-call rotations. It is available for remote work from most U.S. locations. The analyst designs, builds, installs, configures, and develops Epic software for clinical, administrative, financial, and operational workflows. The role analyzes supported workflows and their technical environments, may help design supporting technical infrastructure, and supports implementations through activities such as testing, quality assurance, reporting, product lifecycle work, customer and vendor collaboration, and user training. The role requires Epic Cadence certification and a bachelor’s degree or four years of experience. Epic MyChart experience is a plus. The posting identifies two years of relevant work experience and a bachelor’s degree in its position qualifications.
Requirements
- Epic Cadence certification is required.
- A bachelor’s degree or four years of experience is required.
- The position qualifications list two years of relevant work experience.
- Novice-level capability in configuration management and planning, technical analysis, testing, product knowledge, problem management, and business knowledge.
Nice To Haves
- Epic MyChart experience.
Responsibilities
- Design, build, install, configure, and/or develop Epic software to support clinical, administrative, financial, and operational workflows.
- Analyze workflows supported by assigned products and their relationship to the technical environment.
- May perform analysis and design of supporting technical infrastructures.
- Support implementations for assigned products, including testing and quality assurance, reporting, product lifecycle activities, communication and collaboration with customers and vendors, and user training.
- Provide Cadence support for scheduling optimization, workqueues, referral management, and online scheduling configuration.
- Maintain and enhance solutions for existing Community Connect customers and support implementation of new customers.
- Support upgrades and participate in on-call rotations.
- Perform additional duties as assigned.
Benefits
- The role offers a comprehensive benefits package that may include health, disability, retirement, and/or wellness offerings.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
