About The Position

Implements, maintains, and supports Epic EHR applications, focusing on specific modules. Independently analyzes and resolves moderately complex issues, using established guidelines and experience to configure and optimize the Epic system. Contributes to process design and collaborates with stakeholders to ensure technical solutions meet business needs. Responsibilities listed are considered essential functions of the job under the Americans with Disabilities Act; duties not mentioned that are considered related are not essential functions.

Requirements

  • Bachelor's degree or an equivalent combination of education and related experience.
  • One to three years of relevant experience.
  • Epic certification.

Responsibilities

  • Implement and provide ongoing support for specific Epic IT solutions, ensuring seamless operation and optimal functionality.
  • Analyze and document complex use cases and workflows, making independent decisions about technical approaches and system configuration.
  • Configure, test, install, and maintain Epic applications, translating functional requirements into system build.
  • Troubleshoot and resolve moderately complex application-related issues using established guidelines and prior experience.
  • Collaborate with clinicians, administrators, and IT teams to gather requirements, analyze workflows, and design solutions that meet business needs, support process design, and promote effective system utilization.
  • Participate in testing and validation of system upgrades and support ongoing system optimization.
  • Thoroughly test system changes to ensure seamless integration and minimal disruption to daily operations.
  • Perform related duties as required.
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