Epic Application Systems Analyst II - Professional Billing

University of Utah Health • Salt Lake City, UT

2d • Hybrid

About The Position

The Application Systems Analyst II formulates and defines system scope and objectives through research and fact-finding to develop and modify moderately complex information systems. The role supports departmental clinical applications and interfaces among a broad range of hospital systems, with a focus on Epic Professional Billing. The position does not provide patient care.

The analyst participates in team and project activities, performs system builds and testing throughout the software lifecycle, resolves incidents and work orders within agreed timelines, and maintains documentation. The role also supports end users and team members with application workflows, executes and updates test scripts, and collaborates with training staff on training materials. The analyst researches feature requests, completes related system builds and testing, and contributes to stakeholder review, implementation documentation, and communication planning.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a clinical discipline, or equivalent.
• Excellent verbal, written communication, and interpersonal skills.
• Ability to work under high-stress conditions in a changing environment.
• Flexibility to accept assignments, including on-call and overtime activities.
• Organizational and analytical skills, including the ability to prioritize.
• Strong technical management and technical problem-resolution skills.
• Demonstrated ability to perform application build and testing for assigned applications.

Nice To Haves

• Experience or certification using or working with Epic or another electronic healthcare system.
• Experience in analysis, design, project management, or programming.

Responsibilities

• Participate in meetings about team and project activities, issues, changes, communications, and updates.
• Perform system builds and testing for software lifecycle activities, ensure quality outcomes, and assess integrated impact.
• Resolve incidents and work orders according to agreed service-level agreements and assigned timelines.
• Complete project tasks on time with quality outcomes.
• Maintain and create documentation as needed.
• Support end users and team members in using applications within relevant workflows.
• Execute and update unit, application, and integrated test scripts.
• Work with training staff and the instructional designer to guide development of training tips and lesson plans for system features and optimization.
• Research and analyze new feature requests; complete system build and testing; participate in stakeholder review, implementation documentation, and communication planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level