Epic Application Systems Analyst II - Professional Billing

University of Utah Health•Salt Lake City, UT

15h•Hybrid

About The Position

The Application Systems Analyst II supports and develops moderately complex information systems by defining system scope and objectives through research and fact-finding. The role supports departmental clinical applications and interfaces across a broad range of hospital systems, with a focus on Epic Professional Billing. It has no responsibility for providing patient care. The position is described as local/on-site hybrid and is based at University of Utah Health, an academic health organization with hospitals and clinics.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a clinical discipline, or equivalency.
Excellent verbal, written communication, and interpersonal skills.
Ability to work under high-stress conditions in a changing environment.
Flexibility to accept assignments, including on-call and overtime activities.
Organizational and analytical skills, including the ability to prioritize.
Strong technical management and technical problem-resolution skills.
Demonstrated ability to perform application build and testing for assigned applications.

Nice To Haves

Experience or certification using or working with Epic or another electronic healthcare system.
Experience in analysis, design, project management, or programming.

Responsibilities

Participate in meetings about team and project activities, issues, changes, communications, and updates.
Build and test systems during software lifecycle activities, ensuring quality outcomes and assessing integrated impact.
Resolve incidents and work orders according to agreed service-level agreements and assigned timelines.
Complete project tasks on time and with quality outcomes.
Create and maintain documentation as needed.
Serve as a resource to end users and team members on application use in the context of workflows.
Execute and update unit, application, and integrated test scripts.
Work with training staff and the instructional designer to guide the creation and implementation of training tips and lesson plans supporting system features and optimization.
Research and analyze new feature requests.
Complete system build and testing as defined.
Participate in stakeholder review, implementation documentation, and communication planning.