Remote: EPIC Application Coordinator (HIM / Coding)
About The Position
The Remote EPIC Application Coordinator (HIM / Coding) is primarily responsible for the design, build and configuration, testing, validation, and ongoing support of EPIC applications. The coordinator develops and maintains in-depth knowledge of application functionality and operational workflows, including by attending application support training and completing certification projects and tests. The position works with vendor implementation representatives, organizational business communities, department representatives, project teams, advisory groups, and end users to ensure the system supports business needs. This role is 100% remote and is limited to applicants residing in the listed U.S. states.
Requirements
- Associate degree or higher, or related applicable experience.
- At least 5 years of Healthcare IT experience.
- Must complete required product implementation training and pass certification within 45 days of completing training.
- Strong understanding of the organization and user community in the assigned application area.
- Ability to lead meetings, prioritize work, resolve conflicts, manage issues, and oversee and implement project-plan activities.
- Strong communication and follow-up skills.
- Ability to elicit information about the underlying needs of the organization and user community to inform system build decisions.
- Applicants must reside in one of the following U.S. states: AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, or WI.
Nice To Haves
- Epic HIM / Coding Analyst certification and/or previous Epic EMR build experience in another module is heavily weighted.
- Bachelor's degree in Computer Science or a related field.
- At least 7 years of Healthcare IT experience.
- Epic certification in HIM / Coding.
Responsibilities
- Maintain regular communication with vendor implementation representatives and work with them, the business community, and end users to ensure the system meets organizational needs.
- Obtain and maintain Epic HIM / Coding certification for assigned applications within the required timeframe.
- Develop in-depth knowledge of assigned applications and their relationships to other applications.
- Participate in project plan development and monitor project milestones.
- Participate in design and validation sessions, ensuring documentation, follow-up, and issue escalation.
- Analyze workflows, data collection, report details, and other technical issues associated with Epic software; provide application expertise to support discussions and decisions.
- Work with department representatives to analyze needs and translate them into system design.
- Participate in the development, execution, and sign-off of system testing.
- Develop and maintain detailed documentation on system configurations and technical components.
- Troubleshoot problems identified by team members and end users.
- Escalate issues and risks to project leadership.
- Collaborate with training teams to design and develop training programs.
- Provide application expertise to the project team and advisory groups.
- Participate in planning and execution of application go-live and post-live activities.
- Follow established system change-control guidelines.
- Identify and collect information about potential system enhancement needs.
- Introduce best-practice options for future-state workflows and processes.
- Analyze new functionality in software releases to determine how and whether it should be used.
- Coordinate ongoing software updates and changes.
- Review and test new software releases.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
