Epic Analyst

Baylor Genetics,

About The Position

The Epic Analyst will be responsible for building and maintaining interfaces between Epic and external systems, monitoring interface operations, and troubleshooting issues. This role involves developing and executing various types of testing, collaborating with engineering teams and end users for validation, and ensuring resolution of discrepancies. The analyst will also create and maintain technical documentation, generate status reports, and support system upgrades and projects, including Aura integrations and Epic upgrades. This position requires assessing the impact of system updates on interfaces and contributing to strategic integration planning.

Requirements

  • Bachelor's degree in computer science or related field, or equivalent in education and/or experience is required.
  • 2+ years of experience supporting Epic interfaces and integration projects.
  • Applicants must be certified with Epic Bridges.
  • Strong understanding of interface standards such as HL7, FHIR, API-based interoperability, and digital health workflows.
  • Strong analytical and problem-solving skills with attention to detail.
  • Familiarity with lab workflows, especially around genetic testing and LIMS integration.

Nice To Haves

  • Certifications in additional Epic applications are preferred (Beaker, Data Courie, Aura, Care Everywhere).
  • Programming experience in C# or any other programming language
  • Familiarity with REST APIs, SQL, and MongoDB.
  • Has a strong background in problem solving and analytical skills.
  • Possesses Healthcare integration knowledge.
  • Has experience working in Agile, Scrum, or structured project environments.
  • Has a strong ability to communicate technical concepts to non-technical stakeholders
  • Embraces ambiguity and is excited to take ownership of a platform in transition
  • Is passionate about improving healthcare delivery and creating better digital experiences for providers and patients
  • Is passionate about Baylor Genetics mission and eager to make a real impact

Responsibilities

  • Build and maintain interfaces between Epic and external systems (using HL7, X12, FHIR, etc.)
  • Monitor interface operations and proactively identify, troubleshoot, and resolve issues related to message delivery, formatting, and connectivity.
  • Work closely with other Epic analysts and technology team to share configurations and support testing of the workflows.
  • Develop and execute unit, systems, integration, and user acceptance testing (UAT) for new and modified interfaces.
  • Collaborate with engineering teams, clients, and end users to validate interface functionality, performance, and data integrity.
  • Troubleshoot discrepancies and ensuring resolution prior to go-live or deployment.
  • Create and maintain comprehensive technical documentation for interface builds, configurations, workflows, and troubleshooting guides.
  • Generate regular status reports, error logs, and performance metrics for internal tracking and audit purposes.
  • Ability to deliver high-quality documentation, test plans, and change control records.
  • Support all Aura integrations in addition to Epic upgrades, system migrations, or new module rollouts that involve interface changes.
  • Assess the impact of Epic system updates or regulatory changes on existing interfaces and coordinate necessary updates.
  • Contribute to strategic integration planning and roadmap development.
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