Epic Referral Analyst
About The Position
Epic is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. (hybrid if located near an office).
Requirements
- Bachelor's degree or equivalent experience
- 3+ years of extensive hands‑on experience as an Epic Systems Analyst with certification in Epic Referrals, Cadence, Care Coordination, or closely related modules
- 2+ years of proven experience designing, building, and optimizing complex Epic workflows, workqueues, rules, and decision support tools
- 2+ years of experience in understanding value‑based care models, payer authorization requirements, and referral‑related revenue cycle impacts
- 2+ years of experience in demonstrated ability to interpret referral analytics, identify operational inefficiencies, and implement data‑driven improvements
- Bachelor’s degree in Computer Science, Engineering or related field
Responsibilities
- Lead the design, build, and optimization of Epic Referrals, Care Coordination, and related modules to advance organizational value‑based care strategies
- Analyze referral workflows and data to improve network steerage, reduce unnecessary specialty utilization, and support care‑gap closure across populations
- Develop and maintain complex workqueues, routing logic, decision support, and automation that ensure accurate authorization, documentation integrity, and timely patient access
- Partner with clinical, operational, revenue cycle, and population health leaders to translate strategic goals into scalable Epic solutions and standardized processes
- Serve as the technical escalation point for referral‑related issues, conducting root‑cause analysis and implementing sustainable system improvements that protect shared‑savings opportunities
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
