Epic Analyst 2 - Central (H)

University of Miami•Miami, FL

3d•Onsite

About The Position

The University of Miami Information Technology & Systems Department has an exciting opportunity for a full-time Epic Analyst 2. The Epic Analyst 2 assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The Epic Analyst 2 facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues. To be successful, the candidate would need to be a self-starter and have experience in automation build/upgrade functions along with being detail orientated and a team player.

Requirements

Bachelor's degree in Healthcare Administration, Information Systems, or related field
Minimum 3 years of Hospital Billing Administration along with proficiency in Charging, Contracts, and Claims/Remittance experience
Epic HB certification required
Experience with Epic upgrade cycles, testing, and documentation.
Experience working in a multi-hospital or integrated delivery network environment.
Knowledge of CMS regulations, payer requirements, and billing compliance.
Familiarity with Epic tools such as Chronicles, Clarity, Charge Router, Contracts, WQ, DNB, and Reporting Workbench.
Ability to communicate effectively in both oral and written form.
Ability to maintain effective interpersonal relationships.
Ability to recognize, analyze, and solve a variety of problems.
Ability to lead, motivate, develop and train others.
Proficiency in computer software (i.e. Microsoft Office).
Commitment to the University’s core values.
Any appropriate combination of relevant education, experience and/or certifications may be considered.

Nice To Haves

additional Epic certifications (e.g., PB, Resolute) preferred.

Responsibilities

Serves as a support contact for application end‐users.
Identifies issues and works to resolve them.
Designs, develops, implements, and maintains the application.
Supports all phases of testing and document workflow design.
Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
Collaborates with trainers on application changes and new features to develop documentation and training strategies.
Assists with analyzing the impact of information technology in clinical work processes.
Participates in on-call rotations and support.
Attends and participates in applicable committees.
Maintains regular communication with team members and participates in weekly project team meetings.
Reviews the status of projects and issues on an ongoing basis with leadership.
Becomes knowledgeable about UHealth’s policies, procedures, and business operations.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Configure, build, and maintain Epic HB applications to support hospital billing workflows.
Analyze and translate business requirements into system specifications and solutions.
Lead and participate in system testing, validation, and go-live support.
Troubleshoot and resolve application issues, ensuring minimal disruption to billing operations.
Collaborate with revenue cycle teams to identify opportunities for workflow optimization.
Maintain documentation for system configurations, processes, and training materials.
Ensure compliance with regulatory requirements and billing standards.
Participate in on-call rotations and provide after-hours support as needed.
Support change management processes and adhere to IT governance policies.