Epic Grand Central/Prelude Analyst

Saxon Global • Dallas, TX

1d

About The Position

Under the direction of an Application Manager, the Application Analyst performs troubleshooting, maintenance, and optimization of existing software applications. They design, build, test, and support new applications and modules within their portfolio and/or service line. The Analyst must achieve in-depth knowledge of the software application and operational workflows, as well as understand the policies, procedures and constraints of the clinical or business operation supported by the application. The Analyst works with business owners, vendors, and other ISS team members to evaluate and recommend solutions to complex problems and requests. Analyst will be focused on Charge RTE and Prelude build related to implementing new requests, optimization of current workflows, and input as needed for integration projects across the health system. Scope of work will include tickets, projects, go-live support, upgrade support, and on-call rotation every 7 weeks. Additional work as needed.

Requirements

• In-depth knowledge of software applications and operational workflows.
• Understanding of policies, procedures, and constraints of clinical or business operations.
• Ability to work with business owners, vendors, and ISS team members.
• Experience with Charge RTE and Prelude build.
• Experience with implementing new requests and optimizing workflows.
• Experience with integration projects.
• Experience with tickets, projects, go-live support, and upgrade support.
• Ability to participate in on-call rotation.

Responsibilities

• Troubleshooting, maintenance, and optimization of existing software applications.
• Design, build, test, and support new applications and modules.
• Achieve in-depth knowledge of the software application and operational workflows.
• Understand the policies, procedures and constraints of the clinical or business operation supported by the application.
• Work with business owners, vendors, and other ISS team members to evaluate and recommend solutions to complex problems and requests.
• Focus on Charge RTE and Prelude build related to implementing new requests, optimization of current workflows, and input for integration projects.
• Handle tickets, projects, go-live support, and upgrade support.
• Participate in on-call rotation every 7 weeks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed