Epic Analyst III Prelude
About The Position
At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve. This role involves daily operational support and system updates (40%), project work including system enhancements, new features, workflow design, and optimization (40%), and collaboration with I&T and management staff for system evaluation, selection, and implementation of new connections to Epic (20%). The Epic Analyst III - Prelude will be responsible for I&T ownership of 3 or more Epic Modules or related Application Systems, utilizing project management skills for planning, test script updates, release note reviews, workflow testing, and build changes for upgrades. They will also mentor and coach Epic analysts, provide on-call support, investigate complex system errors, and coordinate resolutions. Additionally, the role involves leading initiatives to establish new connections to Epic for vendors, downstream systems, or new applications, organizing and preparing data for executive reports, proactively identifying future business needs, and contributing effectively to large-scale I&T projects.
Requirements
- Epic Certification in Prelude
- Experience with documentation, workflow design and product configuration in a healthcare organization
- Actively participate and able to lead in all project phases including design, build and validation, implementation and optimization
- Knowledge of technical applications and interfaces typically used in health care environments
- Knowledge of SQL, HL7, X12 or other healthcare languages/standards
- Ability to apply judgment and make informed decisions
- Familiarity with outpatient physician office workflows
- Ability to analyst, organize and prioritize work while working under pressure and meeting multiple deadlines
- Strong communication skills and the ability to interact with all levels of the organization
Responsibilities
- Daily operational support and system updates (40%)
- I&T ownership of 3 or more Epic Modules or related Application Systems
- Utilize PM skills for leading the planning, test scripts updates, review of release notes, testing workflow and build changes for upgrades
- Mentor and coach Epic analysis on problem and resolution efforts
- Provide On Call Support
- Projects which include supporting system enhancements/new features, enhanced workflow design and optimization (40%)
- Investigate complex system errors and/or failures and coordinate resolution of the issues
- Communicate with I&T and management staff in the evaluation and selection of prospective I&T systems that support or are bolt-on to the (20%)
- Lead efforts and initiatives to establish new connections to Epic for vendors, downstream systems or new applications
- Organize and prepare data from Epic and other systems to create reports geared towards executives
- Proactive in identifying future business needs requirements
- Coordinate and contribute effectively to the implementation of large scale I&T projects
Benefits
- Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
- Access to a mental health benefit at no cost.
- Employer provided life and disability insurance.
- $5,250 Tuition Reimbursement per year.
- Immediate 401(k) match.
- 40 hours paid volunteer time off.
- A culture committed to community engagement and social impact.
- Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
