Remote - Epic Ambulatory Application Analyst II

Mosaic Life Care•Saint Joseph, MO

3h•Remote

About The Position

The Application Analyst II is responsible for intermediate-level support and configuration of assigned applications. The position entails assisting, training, and supporting customers with the operation and administration of systems. The Application Analyst II troubleshoots issues and works with vendors on issue resolution. The Application Analyst II partners with customers to increase understanding of available tools to enhance operational efficiencies. Responsibilities may include creating, documentation, and assisting other Technology teams with issues and problems. The Application Analyst II ensures the services provided contribute to the successful accomplishment of the department and organizational goals. The Application Analyst II possesses the intermediate technical expertise to support specific healthcare applications. The Application Analyst II will cross-train to become proficient in multiple applications.

Requirements

Intermediate technical expertise to support specific healthcare applications.

Responsibilities

Intermediate-level support and configuration of assigned applications.
Assisting, training, and supporting customers with the operation and administration of systems.
Troubleshooting issues and working with vendors on issue resolution.
Partnering with customers to increase understanding of available tools to enhance operational efficiencies.
Creating and documenting information.
Assisting other Technology teams with issues and problems.
Ensuring services provided contribute to the successful accomplishment of department and organizational goals.
Cross-training to become proficient in multiple applications.