Epic Ambulatory and MyChart Associate Manager

Accenture•Mississauga, ON

8d•CA$82,600 - CA$132,600•Hybrid

About The Position

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000 people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions. Stronger together! The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients. The value for our clients and our people For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world. For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges. You are: An experienced Epic Ambulatory and MyChart Associate Manager. The Work: Depending on the client engagement, the Epic Ambulatory and MyChart Associate Manager will be responsible for overseeing the collaboration of multiple team with Accenture team, software vendor team, and client in the following areas, in addition to supporting the internal growth and development of the ATC's Epic Team:

Requirements

Bachelor’s degree or completion of a college program in a related discipline.
Minimum of 8+ years experience in Healthcare IT in an EpicCare Ambulatory Leader role
Experience and certification in EpicCare Ambulatory
Experience reporting accountability for projects/programs to executive leadership
Experience working with requirement gathering from Clinical leadership

Nice To Haves

Healthcare background / experience
Bilingual (English/French)
Experience in at least 1 full implementation of Epic
Experience in leading multiple teams through separate iterations of projects
Experience with people management and adherence to business standards.
Experience in Epic MyChart, Healthy Planet, Epic Beacon, EpicCare Link, Epic Dermatology, Home Health, Kaleidoscope, Willow Ambulatory, or Wisdom.

Responsibilities

Take end user information to create a very detailed scope and get sign off from the Operations team
Create a detailed Excel project plan and DRIVE through status calls as well as individual status updates you make sure to stay on top of
Portray competence and confidence to the Operations / Client resources
Be concise and clear in escalations and status reporting
Every project will have some level of new complexity that you will need to figure out in order to deliver the project
Be prepared to dig into some areas to figure out how to do the standard
Assist with the analysis and design of new business workflows.
Identify and define detailed product requirements and use cases.
Assign resources to projects based off skill and mastery.
Provide input into high level functional specifications.
Participate in quality management reviews of the design and performance of work products to ensure they fulfill the requirements.
Perform or advise on system configuration and integration setup and assist with testing activities.
Serve as an intermediary with client's Epic team and Accenture tech leads to support bilateral understanding of data structures, workflows and technology capabilities and limitations.
Assist in the development and documentation of data requests and source to target mapping.
Other duties as assigned.
This work may include implementation, optimization, upgrades, and application support.