Environmental Technician II

Orlando Health•Wesley Chapel, FL

About The Position

The Environmental Services Technician II executes daily duties to establish and maintain a safe, clean, healing environment. The role is responsible for daily room cleaning and timely room turnover to support patient throughput, following environmental hygiene and infection-prevention principles. The technician contributes to cleaning, disinfection, infection prevention, and customer experience in accordance with organizational quality standards.

Requirements

  • Two years of experience in healthcare support services, EVS, hospitality, or a related field.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Respond to common customer inquiries and complaints using designated engagement techniques.
  • Clean and disinfect patient rooms and ancillary areas, including bathrooms, public areas, corridors, and medication storage rooms, using appropriate chemicals and procedures.
  • Access and use department technology systems, including Bed Management systems.
  • Replenish supplies, remove biomedical waste, trash, and soiled linen, and change cubicle or window curtains as needed.
  • Clean patient rooms and bathrooms daily to accommodate discharges and admissions and meet cleanliness standards, using approved procedures and Bed Management systems where applicable.
  • Apply healthcare cleaning and disinfection principles, safe chemical-use practices, equipment-handling procedures, and labor-saving products in assigned areas.
  • Follow organizational safety, risk-management, and infection-control standards.
  • Operate a UV disinfection machine as needed or according to policy.
  • Participate in departmental performance-improvement initiatives, including efforts to improve customer experience and cleanliness metrics.
  • Follow infection-prevention practices, including cleaning and disinfection protocols, hand hygiene, standard and isolation precautions, and proper donning and doffing of PPE.
  • Protect patient privacy in accordance with HIPAA requirements.
  • Assist with onboarding Environmental Services Technician I and II employees as requested.
  • Report unsafe situations and submit Engineering Service Requests for repairs.
  • Maintain reasonably regular and punctual attendance consistent with applicable organizational policies and laws.
  • Comply with Orlando Health policies and procedures.
  • Identify and use appropriate resources to ensure problems or concerns are resolved.
  • Demonstrate knowledge of facility safety requirements.
  • Operate and properly maintain EVS tools and equipment needed to clean and disinfect the environment.
  • Set up and dismantle beds for cleaning according to department procedures.
  • Complete other tasks assigned by EVS leadership.
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