ENVIRONMENTAL SERVICES MANAGER, HOSPITAL / HEALTHCARE

Compass Group•Evansville, IN

7d•Onsite

About The Position

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. We are seeking an Environmental Services Manager to support housekeeping operations within a 450-bed acute care hospital environment. In this role, you will assist in overseeing daily environmental services operations, manage and develop frontline associates, ensure compliance with regulatory standards, and help deliver a clean, safe, and welcoming environment for patients, visitors, and staff. This is the perfect opportunity for a driven Environmental Services professional with a passion for operational excellence, team development, and customer service. We're looking for an emerging leader who is eager to grow their career, develop high-performing teams, and make a meaningful impact in a fast-paced healthcare environment.

Requirements

3 years of supervisory or management experience is required
Acute care hospital or long-term care experience
Strong leadership skills with the ability to motivate and develop teams
Excellent customer service, communication, and relationship-building skills
Strong organizational skills with the ability to manage multiple priorities
Experience with budgeting, expense management, and operational performance metrics
Effective problem-solving and decision-making abilities
Ability to perform successfully in a fast-paced healthcare environment
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Internet applications

Nice To Haves

Environmental Services or Housekeeping experience
CRCST or other applicable sterile processing certification preferred

Responsibilities

Assist in managing the day-to-day operations of the Environmental Services department
Supervise, coach, and develop department associates while promoting a culture of accountability and service excellence
Coordinate housekeeping activities across hospital departments to support operational needs
Monitor departmental financial performance, expenses, and budget adherence
Establish and maintain work standards, productivity expectations, and workflow processes
Implement and support departmental policies, procedures, and quality initiatives
Ensure compliance with hospital, regulatory, infection prevention, and safety standards
Partner with hospital leadership and department managers to address service needs and enhance patient satisfaction
Support staff training, engagement, recognition, and performance management efforts
Drive continuous improvement initiatives focused on quality, efficiency, and customer service
Participate in achieving facility goals and departmental performance objectives
Perform other duties as assigned