Project Manager, Hospital Environmental Services
About The Position
The Environmental Services Project Manager supports prospective, new, and existing client accounts through operational leadership, project execution, and program development. Working with field and corporate leadership, the role conducts facility assessments, assists with client presentations, and supports launches of new business opportunities. The position plans and executes account start-ups, audits and re-engineers existing operations, recruits and trains management and frontline team members, and provides operational support to improve environmental services programs. It also contributes to process improvement, education, research, troubleshooting, and program development projects. The role is primarily based in New Orleans, Louisiana, and requires travel to client locations and project assignments as needed.
Requirements
- Five to eight years of Director-level experience in the hospital housekeeping industry, with high customer/client contact.
- Ability to communicate effectively in writing and in oral presentations.
- Ability to multitask and establish priorities.
- Thorough knowledge of contract administration and office procedures.
- Proficiency with Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.
Nice To Haves
- Bachelor’s degree or equivalent work experience.
Responsibilities
- Use corporate operating systems and software tools.
- Collect and analyze facility data, including occupancy data, and determine staffing levels using industry standards, company benchmarks, and personal experience.
- Gather difficult-to-obtain data through interviews, observation, experience, and other methods; estimate labor components for functions and areas; and assess capital equipment needs.
- Prepare labor and non-labor costings in accordance with company guidelines and protocols.
- Identify operational hotspots and program issues for inclusion in Sales Directors' presentations.
- Identify quality and service issues and develop corrective plans.
- Lead start-ups for new accounts by developing plans and coordinating resources and logistics.
- Manage resources prudently to meet or exceed start-up budgets.
- Implement Crothall programs in accordance with proposals, company standards, and costing.
- Troubleshoot problem accounts by reviewing system implementation and application, and provide support, training, and recommendations to on-site management teams.
- Establish and maintain “Foundations” level accounts to support new and ongoing manager development.
- Provide orientation and management training to existing and new management teams.
- Conduct facility assessments and assist with client presentations.
- Support process improvement, education, research, troubleshooting, and program development projects.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and accidental death coverage
- Disability insurance
- Retirement plan
- Flexible time off
- Holiday time off (varies by site and state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Eligible for annual bonus
- May be eligible for paid and/or unpaid time off in accordance with applicable law
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
