Environmental Services and Event Support Lead

Seattle Art Museum•Seattle, WA

6d•$51,809 - $57,268•Onsite

About The Position

The Environmental Services and Event Support Lead coordinates and actively performs cleaning and event support across all Seattle Art Museum sites. The role serves as the functional shift supervisor for Environmental Services Technicians assigned to the shift, providing guidance and instruction as needed. Environmental Services duties include daily janitorial and general cleaning, replenishing supplies, handling spills and hazardous waste, removing compost, recycling, and waste, and maintaining floors, carpets, upholstery, equipment, carts, and storage areas. The Lead operates cleaning equipment and vehicles, follows safety and quality procedures, inspects work areas, monitors supplies, reports maintenance and security concerns, supports emergencies and evacuations, and audits museum spaces for compliance with cleaning standards. Event Support duties include monitoring the event calendar, coordinating room setups and conversions, moving event equipment and materials, and supporting event coordinators and other staff by radio. The role supervises and supports cleaning before, during, and after events, maintains event furniture and storage areas, and uses appropriate PPE and lifting practices. The position also contributes to welcoming and inclusive visitor service and participates in institutional learning focused on antiracism, cultural competency, and equity. Work is primarily indoors in a climate-controlled environment, though outdoor work may occur. The position involves exposure to biohazards, hazardous chemicals, and cleaning agents, frequent movement around the work area, occasional extended standing, and transporting up to 50 pounds of equipment and supplies.

Requirements

High school diploma or an equivalent combination of education and experience.
Two years of janitorial or environmental services experience in a commercial, institutional, hospitality, or healthcare setting.
Customer-service orientation.
Ability to maintain and operate environmental services equipment.
Environmental services and housekeeping skills.
Ability to understand, read, write, and speak English clearly in person and over a radio system.
Ability to communicate reliably by email and text messaging.
Ability to learn applicable policies and procedures and knowledge of the protection and preservation of works of art.
Ability to self-initiate and work autonomously as well as collaboratively.
Ability to interact professionally and tactfully with the public and coworkers.
Basic computer literacy.
Ability to pass and maintain security background check clearance.
Ability to communicate effectively in writing and verbally with trustees, the public, and coworkers.
Ability to use a computer screen and interpret printed materials, memos, and other paperwork.
Ability to operate a computer, keyboard, telephone, and office productivity equipment, and to inspect, prepare, and use paperwork, files, equipment, and supplies.
Ability to transport up to 50 pounds of equipment and supplies.

Nice To Haves

Prior supervisory experience.
Prior experience with floor care maintenance.

Responsibilities

Perform daily janitorial duties and general cleaning, including cleaning and polishing surfaces, fixtures, furniture, windows, and other facility areas.
Stock supplies in restrooms and throughout the facility, and work in accordance with facility standards and procedures.
Provide emergency spill response, environmental remediation, hazardous waste disposal, and industrial cleaning.
Pick up, transport, and remove compost, recycling, and waste.
Care for hard-surface floors, carpets, and upholstery using appropriate cleaning methods and equipment.
Operate and maintain cleaning equipment, carts, and associated storage areas.
Use chemicals, equipment, and cleaning techniques safely and in accordance with established safety and quality standards.
Inspect assigned work areas and report burnt-out lights, malfunctioning fixtures, graffiti, and minor damage.
Immediately report unusual conditions involving artwork or the integrity of locked or alarmed spaces to Security.
Support severe-weather response, building emergencies, and evacuations.
Perform manual tasks using equipment such as automatic floor scrubbers, buffers, burnishers, and a John Deere Gator vehicle.
Monitor supplies and equipment and report needs to a supervisor.
Audit and monitor museum spaces to ensure cleaning practices meet departmental standards.
Provide shift-based supervision, guidance, and instruction to Environmental Services and Event Support Technicians.
Monitor the events calendar and social tables.
Coordinate with the team to ensure event spaces are properly set up by designated times.
Maintain radio communication with event coordinators, Security, and other staff throughout events.
Coordinate equipment and materials movement during event setup and breakdown, following event specifications and timelines.
Supervise and support cleaning and upkeep of event locations before, during, and after events, including waste management, restroom maintenance, and spill response.
Perform or direct room conversions according to written floor plans, including moving tables, chairs, and other in-house furniture.
Keep furniture storage areas organized, monitor event furniture, and remove broken furniture from inventory.
Use PPE and safe lifting practices and procedures as directed.
Contribute to exceptional, welcoming, and inclusive customer service for visitors.
Participate in institutional learning opportunities related to antiracism, cultural competency, and equity.

Benefits

Fully employer-paid HMP medical plan or an employee-contribution PPO plan.
Dental and vision insurance.
Basic life insurance, LTD, and AD&D.
Flexible Spending Account.
Short Term Disability.
Supplemental Dental Insurance.
Participation in SAM’s 403(b) retirement plan.
After one year of service and 1,000 hours worked, a discretionary 3% employer contribution regardless of participation and an employer match program.
Paid time off for vacation, PSST, bereavement leave, and jury duty.
14 scheduled holidays and one paid floating holiday.
Subsidized unlimited Orca card.
Onsite fitness facility.
Employee Assistance Program.
Patron-level membership to SAM for full-time staff.
Tier III membership to the American Alliance of Museums for full-time staff.
Discounts on museum shop and programming.