Environmental Services and Event Support Assistant

Seattle Art Museum•Seattle, WA

4d•Onsite

About The Position

The Environmental Services and Event Support Assistant provides basic and specialty cleaning and room setup services across the Olympic Sculpture Park, Seattle Asian Art Museum, and Seattle Art Museum Downtown. The role includes daily janitorial and environmental services work, event setup and breakdown support, room conversions, and maintaining clean, organized facilities and furniture storage areas. The position also supports visitor service, safety, and protection of artwork by following facility procedures and reporting unusual conditions or maintenance concerns. The work is primarily indoors in a climate-controlled environment with moderate background noise, but may include outdoor areas. The position involves exposure to biohazards, hazardous chemicals, and cleaning agents. Approximately 5% of work time is stationary at a desk and approximately 95% is spent moving around the work area. The role requires transporting up to 25 pounds of equipment and supplies, or up to 50 pounds with assistance. The schedule is staffed across three daily shifts and requires flexibility as directed by a supervisor.

Requirements

One year of janitorial or environmental services experience in a commercial, institutional, hospitality, or healthcare setting.
Customer-service orientation.
Excellent housekeeping skills and strong attention to detail.
Ability to operate environmental services equipment.
Ability to understand, read, write, and speak English clearly in person and over a radio system.
Ability to communicate reliably by email and text messaging.
Ability to learn policies and procedures relevant to environmental services and the protection and preservation of works of art.
Ability to work independently or as part of a team.
Ability to interact professionally and tactfully with the public and coworkers.
Basic computer literacy.
Ability to pass and maintain security background check clearance.
Ability to transport up to 25 pounds of equipment and supplies and up to 50 pounds with assistance.
Ability to effectively use a computer screen and interpret printed materials, memos, and other paperwork.
Ability to regularly operate a computer, keyboard, telephone, and office productivity equipment such as copiers and printers, and to inspect, prepare, and use paperwork, files, equipment, and supplies.

Nice To Haves

Experience in a critical or secure environment.

Responsibilities

Perform daily janitorial and general cleaning duties, including cleaning and polishing fixtures, counters, doors, furniture, surfaces, partitions, sinks, showers, tables, walls, woodwork, mirrors, glass, and windows.
Stock restroom and facility supplies.
Follow facility standards and procedures for environmental services.
Provide emergency spill response, environmental remediation, hazardous waste disposal, and industrial cleaning.
Collect, transport, and remove compost, recycling, and waste.
Perform hard-surface floor care, including dust mopping, sweeping, and wet mopping.
Clean carpets and upholstery, including spot cleaning, vacuuming, and using a carpet extractor.
Operate cleaning equipment, including electric and manual equipment, blowers, floor polishers and scrubbers, brooms, dusters, vacuums, and wet mops.
Clean and maintain carts, equipment, and storage areas associated with the position.
Use chemicals and equipment safely and apply cleaning techniques that meet established safety and quality standards.
Inspect assigned work areas and report burnt-out lights, non-working fixtures, graffiti, and minor damage according to departmental procedures.
Immediately report anything unusual concerning artwork or the integrity of locked or alarmed spaces to support the Security Department.
Provide support during severe weather, building emergencies, and evacuations.
Perform manual tasks using equipment such as automatic floor scrubbers, buffers, burnishers, and a John Deere Gator vehicle.
Monitor supplies and equipment and report needs to the supervisor.
Maintain radio connection with event coordinators, security, and other staff throughout events to respond to requests for departmental support.
Move equipment and materials during event setup and breakdown, ensuring events are set up promptly and according to specifications.
Clean event locations before, during, and after events, including managing trash and recycling, tidying, maintaining restrooms, responding to spills, and providing general upkeep.
Perform or direct room conversions according to written floor plans, including setting up or removing tables, chairs, and other in-house furniture.
Keep furniture storage areas organized.
Contribute to welcoming, inclusive customer service and positive visitor experiences.
Participate in institutional learning opportunities related to antiracism, cultural competency, and equity.

Benefits

Paid sick time accrued at 0.0385 hours per hour worked.
Access to a fitness facility.
Access to the Employee Assistance Fund (EAP).
Tier III AAM membership.
Discounts for SAM Shop and MARKET.
Access to member rates for ticketed events at SAM.
Participation in SAM’s 403b retirement plan.
After one year of service and 1,000 hours worked, a discretionary 3% employer contribution to the retirement plan regardless of employee participation, as well as an employer match program.
Paid vacation time, paid sick and safe time, bereavement leave, and jury duty leave.
14 scheduled holidays and one paid floating holiday.
Subsidized unlimited Orca card.