Environmental Services and Event Support Lead

Seattle Art Museum•Seattle, WA

5d•Onsite

About The Position

The Environmental Services and Event Support Lead coordinates and actively performs cleaning and activity support across Seattle Art Museum sites. The role serves as the functional shift supervisor for Environmental Services Technicians assigned to the shift. It combines janitorial and environmental services duties with event setup, support, and cleanup, while contributing to a welcoming and inclusive visitor experience.

Requirements

High school diploma or an equivalent combination of education and experience.
Two years of experience in janitorial or environmental services in a commercial, institutional, hospitality, or healthcare setting.
Customer-service orientation.
Ability to maintain and operate environmental services equipment.
Environmental services and housekeeping skills.
Ability to understand, read, write, and speak English clearly in person and over a radio system.
Ability to communicate reliably by email and text messaging.
Ability to learn applicable policies and procedures and understand the protection and preservation of works of art.
Ability to initiate and complete work autonomously and as part of a team.
Ability to interact professionally and tactfully with the public and coworkers.
Basic computer literacy.
Ability to pass and maintain security background-check clearance.
Ability to transport up to 50 pounds of equipment and supplies.
Ability to communicate effectively verbally and in writing and to use a computer, keyboard, telephone, and other office productivity equipment.

Nice To Haves

Prior supervisory experience.
Prior experience with floor-care maintenance.

Responsibilities

Perform daily janitorial and general cleaning duties across assigned facilities, including cleaning, dusting, mopping, polishing, and washing surfaces, fixtures, furniture, glass, and windows.
Stock supplies in restrooms and throughout the facility, and work in accordance with facility standards and procedures.
Provide emergency spill response, environmental remediation, hazardous waste disposal, and industrial cleaning.
Collect and transport compost, recycling, and waste.
Perform hard-surface floor care and carpet and upholstery care, including spot cleaning, vacuuming, and use of a carpet extractor.
Operate and maintain cleaning equipment, carts, and storage areas, including floor-care equipment and a John Deere Gator vehicle.
Use chemicals, equipment, and cleaning techniques safely and in accordance with established safety and quality standards.
Inspect assigned work areas and report maintenance or condition issues, including burnt-out lights, non-working fixtures, graffiti, and minor damage.
Immediately report unusual conditions involving art or the integrity of locked or alarmed spaces to support the Security Department.
Provide support during severe weather, building emergencies, and evacuations.
Monitor supplies and equipment, report needs to the supervisor, and conduct audits to ensure cleaning practices meet departmental standards.
Provide shift-based supervision, guidance, and instruction to Environmental Services and Event Support Technicians as needed.
Monitor the events calendar and social tables and coordinate with the team to ensure spaces are set up correctly by designated times.
Maintain radio communication with event coordinators, security, and other staff during events and respond to requests for departmental support.
Coordinate movement of equipment and materials during event setup and breakdown, ensuring timely setup according to specifications.
Supervise and support cleaning before, during, and after events, including waste management, tidying, restroom maintenance, spill response, and general upkeep.
Perform or direct room conversions according to written floor plans, including arranging or removing tables, chairs, and other in-house furniture.
Keep furniture storage areas organized; clean and monitor event furniture and remove broken furniture from inventory.
Use PPE and safe lifting practices as directed.
Contribute to exceptional, welcoming, and inclusive customer service for visitors.
Participate in institutional learning opportunities focused on antiracism, cultural competency, and equity.

Benefits

Employer-paid HMP medical plan or employee-contribution PPO plan.
Dental insurance, vision insurance, basic life insurance, LTD and AD&D coverage, and supplemental dental insurance.
Flexible Spending Account and Short Term Disability.
Participation in SAM’s 403(b) retirement plan; after one year of service and 1,000 hours worked, SAM makes a discretionary 3% employer contribution and provides an employer match program.
Paid vacation, PSST, bereavement leave, and jury duty leave.
14 scheduled holidays and one paid floating holiday.
Subsidized unlimited Orca card.
Onsite fitness facility.
Employee Assistance Program (EAP).
Patron-level Seattle Art Museum membership for full-time staff.
Tier III American Alliance of Museums membership for full-time staff.
Discounts on museum shop purchases and programming.