Environmental Programs Specialist

City of Azusa•Azusa, CA

About The Position

The City of Azusa Light & Water Department is hiring an Environmental Programs Specialist to perform journey-level professional administrative work under general direction. The role plans, develops, implements, administers, and evaluates environmental programs and services involving energy and water efficiency and conservation, refuse and recycling, customer solar generation, electric transportation, and economic development. The specialist also manages customer communications, outreach, marketing, and account services, and prepares analyses, reports, budgets, and recommendations related to utility programs and customers. The position receives general direction from the Environmental Programs Manager and exercises lead oversight over subordinate personnel. It may involve work-site visits and occasional extended hours, including evenings and weekends. Work is primarily performed in a standard office setting, with possible exposure during site visits to potentially dangerous equipment, hazardous chemicals, and inclement weather. The listed compensation is $48.40–$58.83 hourly, $8,389.79–$10,197.85 monthly, or $100,677.48–$122,374.20 annually. The posting also lists a monthly flexible benefits plan contribution for medical benefits, bilingual incentive pay, City-paid deferred compensation, and tuition reimbursement.

Requirements

Bachelor’s degree from an accredited college or university in Engineering, Project Management, Business or Public Administration, Marketing, or a closely related field.
Four years of experience in the public utility field, including at least three years in progressively responsible positions in environmental, energy efficiency, or energy management sectors.
Possess and maintain a valid Class C California Driver’s License and a satisfactory driving record.
Knowledge of the operations, services, and activities of water and energy services programs.
Knowledge of program development, administration, and budget setting and administration.
Knowledge of organizational and management practices as applied to energy-efficiency measures analysis, evaluation, and verification.
Knowledge of supervision, training, motivation, and performance evaluation methods and techniques.
Ability to use personal computer software and hardware.
Understanding of basic contract law, contract development, and accounting principles.
Ability to communicate clearly and concisely, orally and in writing, and to research and prepare complex reports.
Ability to establish and maintain effective relationships with City Council, staff, departments, executive and high-level business contacts, community members, the public, and other entities and agencies.
Ability to organize and plan work with minimal supervision, represent the City at events and meetings, and present recommendations on operational and contractual issues.
Ability to understand, explain, and apply policies and procedures; analyze unusual situations and resolve them using management principles and practices; and develop comprehensive plans to meet future City needs and services.

Nice To Haves

APPA Key Account Management (KAM) certification.
AEE Energy Management (CEM) certification.

Responsibilities

Research, plan, design, create, promote, monitor, and evaluate customer electric and water conservation programs, solar PV programs, electric vehicle rate and infrastructure programs, and economic development.
Provide account management services to large and mid-size commercial, governmental, institutional, and industrial customers, including reviewing their energy- and water-using systems and equipment.
Develop and maintain customer communications and information systems and tools.
Manage consumer issues related to energy and water conservation, water quality, and solid, organic, and hazardous waste recycling.
Prepare and implement marketing strategies and programs; conduct complex load, rate, segmentation, and other analyses for customers or market segments.
Respond to inquiries, handle complaints, and initiate action to resolve issues related to conservation, solar, low-income, research, development and demonstration, renewable energy, and other programs.
Manage, direct, coordinate, and provide technical and functional supervision over professional and support personnel.
Report to executive management on key customer issues, including new construction, complex billing, water and power emergencies, rate analyses, and the impacts of issues on utility customers.
Monitor and maintain current information on local, state, and federal legislation, utility requirements, and the effects of energy price, reliability, and quality for business divisions.
Prepare and file environmental program compliance reports for agencies including the Department of Energy, California Energy Commission, and California Air Resources Board.
Develop, prepare, and implement annual Public Benefit Program and Refuse and Recycling program budgets; recommend policy and procedure changes; develop unit goals and objectives; assess training needs and implement training programs and plans.
Administer the solid waste refuse and recycling contract, including calculating annual solid waste rates, presenting at City Council public hearings, and supervising service complaints.
Formulate and administer policies and programs to comply with state recycling mandates.
Lead and guide staff administering used oil block grants, beverage container recycling grants, household hazardous waste roundup scheduling, and disposal programs; prepare and file compliance reports with CalRecycle.
Create newsletters, conduct social media outreach, and participate in and present program promotions at community events.
Perform related duties as required.