Environmental Programs Project Specialist

City of Cleveland•5006 - Environment, OH

About The Position

Under administrative direction, the Environmental Programs Project Specialist assists with completing projects, programs, and initiatives for a City division or department and serves as a specialist to the relevant supervisor or manager. The role provides administrative and customer service support, helps coordinate schedules and deadlines, assists with project timelines and budgets, and prepares reports, presentations, communications, and correspondence. The position supports CDPH programs and services by responding to public inquiries, routing customers to appropriate staff, assisting with licenses and permits, maintaining records and databases, and handling office supplies and mail. The role has no supervisory responsibilities, though it may temporarily report to other supervisors for projects or initiatives. It may represent CDPH at community events and participate in activities that foster engagement within the organization.

Requirements

High school diploma or GED.
One year of full-time paid experience in government or private industry.
Ability to lift and carry 30 pounds.
Valid State of Ohio driver's license or state-issued identification card.
Proficiency with all Microsoft Office products.
Experience requirement may be substituted by completion of a fellowship program, apprentice program, or similar program, or completion of a certification program such as Project Management or Human Resources.

Nice To Haves

Associate or bachelor's degree from an accredited two-year or four-year college or university in Business or Public Administration, Social Sciences, or a closely related field.

Responsibilities

Serve as a specialist to supervisors or managers overseeing projects, programs, or initiatives.
Provide administrative support, schedule meetings, and help ensure deadlines are met.
Assist in creating schedules and timelines and maintaining project budgets.
Prepare reports, presentations, communications, and correspondence.
Perform data entry, transcribing, and correspondence preparation.
Obtain and process documents from internal and external customers and clients.
Greet and direct customers to appropriate parties and provide high-quality service.
Provide information about CDPH programs and services, respond to phone and electronic inquiries, and forward customers or professionals to appropriate staff.
Assist with the issuance and distribution of licenses and permits.
Use filing systems and databases to create or maintain physical and electronic records, and organize and purge records according to local retention rules.
Contact customers as needed to obtain or verify information for CDPH programs and services.
Order and maintain inventory of office supplies and equipment.
Accept, log, sort, and deliver incoming mail and parcels, and arrange outgoing mail and parcel pickup.
Represent CDPH at community events as appropriate.
Assist with planning and executing work activities and practices that promote organizational camaraderie and growth.
Participate in scheduled conference calls, trainings, and meetings as appropriate.
Perform other related duties as required.