Entry Level Technician

Penske Automotive Group • Port Chester, NY

8d • Onsite

About The Position

BMW Service Center, a Penske Automotive Group dealership, is seeking an Hourly Technician to perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards. The role supports an excellent customer experience by repairing and maintaining vehicles to high standards, communicating technical information to Service Advisors, and following quality, safety, and regulatory requirements.

The position primarily takes place in an automotive shop. The workspace is covered but may expose employees to heat, cold, regular loud noise, and work-related safety hazards. The role involves prolonged standing, regular movement and repetitive tasks, and lifting or carrying objects with assistance devices as described below. Work follows shop business hours, with the ability to work nights, weekends, and holidays as required. No supervisory responsibilities.

Requirements

• High school diploma or equivalent.
• One to two years of related experience and/or training, or an equivalent combination of education and experience.
• Safe working knowledge of shop tools and equipment.
• Valid driver's license and a good driving record.
• Exceptional customer service skills and a genuine interest in providing an exceptional customer experience.
• Knowledge of automotive systems.
• Ability to use technical reference materials and manuals.
• Ability to communicate technical terms to a non-technical audience.
• Ability to read and comprehend instructions and information.
• Ability to listen to customers and determine how to assist them.
• Ability to follow processes that ensure quality and safety.
• Positive attitude, reliability, enthusiasm, and a team-oriented approach.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Time-management skills and ability to prioritize.
• Ability to communicate effectively and work well in a team.
• Ability to stand for prolonged periods; push, pull, stoop, kneel, reach, grasp, and walk regularly; perform repetitive motions; and talk and hear.
• Ability to lift over 50 pounds with an assistance device required, and/or frequently lift or carry objects weighing up to or over 35 pounds, with an assistance device available as needed.

Nice To Haves

• Brand knowledge is preferred but not required.
• Previous Automotive Technician experience or recent completion of an automotive technology trade school is preferred.

Responsibilities

• Perform repairs and maintenance work in accordance with factory and dealership specifications and time standards.
• Help ensure customers receive a high-quality service experience during vehicle repairs.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Comply with manufacturer standards for the quality and timeliness of repairs and maintenance.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local shop-operation requirements, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
• Follow processes that support quality and safety.

Benefits

• Medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• Competitive compensation.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED