ENTERTAINMENT EVENT STAFF - CB & VR - PART-TIME - VARIED SHIFT

Mesquite Gaming Employment CenterMesquite, NV
Hybrid

About The Position

This part-time role involves selling and distributing event tickets from the Box Office or other designated locations. Responsibilities include verifying tickets, providing appropriate wristbands for seating, assisting guests with finding their seats, and delivering fast and friendly service. The position requires handling cash and credit card transactions through a POS system, being customer service and team-oriented, and the ability to work both indoors and outdoors in extreme temperatures while standing and walking for extended periods. Effective verbal communication in English is necessary to provide instructions to guests.

Requirements

  • Must be able to handle cash and credit card purchases through POS system.
  • Must be customer service and team oriented.
  • Must be able to work indoors and outdoors in extreme temperatures, hot and cold, while standing and walking for long periods of time.
  • Must be able to read and communicate instructions to guests verbally in English.
  • Ability to work in a 24 hour/7 day a week work environment with varying shifts including weekends and holidays.
  • Ability to work outdoors in extreme weather and temperatures (hot and cold).

Nice To Haves

  • Other job-related duties as assigned and instructed by management.

Responsibilities

  • Sell event tickets through various transaction methods (cash, credit card, comp, etc.) using the ticketing system.
  • Provide information about events and properties.
  • Respond to guest requests in a friendly, welcoming, and competent manner.
  • Accurately maintain billing and other required information.
  • Maintain Box Office organization and supplies.
  • Walk guests to their proper seating section.
  • Provide additional assistance as necessary.
  • Verify tickets and provide proper wristbands.
  • Greet guests in a genuine friendly manner.
  • Offer guests and team members assistance if needed.
  • Offer closing remarks such as 'Enjoy the show' or 'Let me know if you should need anything else.'
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