Enterprise Systems Program Manager

FHI 360 • US-REMOTE-NC, NC

2d • $120,000 - $140,000 • Onsite

About The Position

The Enterprise Systems Program Manager serves as a lead within Digital, Technology & Transformation (DTT), responsible for a portfolio of enterprise systems initiatives and strategic technology programs, with a focus on financial and HR applications, that support organizational objectives across multiple business functions. Oversees the planning, execution, governance, and successful delivery of concurrent projects spanning enterprise applications, business processes, systems integrations, data, and digital transformation initiatives. Partners with cross-functional stakeholders, DTT leaders, business leaders, vendors, and executive sponsors to align technology investments with organizational priorities. Manages program-level risks, dependencies, budgets, and resources across multiple concurrent initiatives while guiding stakeholders through the full lifecycle of enterprise systems investments.

Requirements

• Strong leadership, facilitation, and communication skills, with a proven ability to guide diverse stakeholder groups through complex decision-making toward consensus.
• Expertise in program, portfolio, and governance management, strategic planning, and organizational change management, including stakeholder engagement.
• Skilled in partnering with stakeholders to drive enterprise systems strategy, business process improvement, and systems lifecycle management (ERP, financial management, grants management, human capital management, and enterprise reporting).
• Advanced knowledge of project/program/portfolio management methodologies, with the ability to translate complex technical and business information into actionable recommendations for executive leadership.
• Bachelor's Degree or international equivalent in Information Systems, Computer Science, Business Administration, Information Technology, or a related field.
• Typically requires 8+ years of experience with project management and managing IT systems and programs.
• Demonstrated proficiency with software development life cycle, third party software analysis and selection, including Information Technology Infrastructure Library (ITIL), Capability Maturity Model Integration (CMMi) or other structured software implementation standards.
• Experience with portfolio governance, vendor management, strategic planning, and enterprise systems roadmaps.

Nice To Haves

• PMP, PgMP, Agile, Prosci, or other relevant certifications preferred.
• Understanding of Costpoint Deltek, Workday, Salesforce, Jira preferred.
• Prior experience working within a global organization preferred.

Responsibilities

• Manage a portfolio: Oversee enterprise systems initiatives and concurrent projects, maintaining roadmaps, plans, schedules, budgets, forecasts, and performance metrics across the full lifecycle — from business case through implementation, adoption, and operational transition.
• Engage stakeholders: partner with business leaders, stakeholders, and technical teams to identify opportunities, define requirements, and prioritize initiatives; facilitate cross-functional discussions to build consensus on priorities, solutions, and implementation plans.
• Serve as liaison: act as the primary point of contact between business stakeholders, DTT, and technical subject matter experts, ensuring business needs are clearly represented and communicated.
• Track and control delivery: monitor status, budgets, resources, risks, dependencies, and issues, applying corrective actions to keep initiatives on track.
• Ensure governance and compliance: align initiatives with organizational priorities, governance processes, enterprise architecture standards, security requirements, and established methodologies.
• Manage vendors: oversee vendor relationships, contracts, and external service providers to support program outcomes.
• Maintain documentation: establish and maintain project/program documentation, reporting, schedules, forecasts, and communication plans.
• Drive improvement: promote continuous improvement in systems, processes, and program management practices, while fostering collaboration, transparency, and accountability across teams and leadership.

Benefits

• FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account.
• All US-based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year.
• Paid time off is reduced pro rata for employees working less than a full-time schedule.
• FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior