Enterprise Support Specialist II
About The Position
Join Southwest Florida's Premier Healthcare Supply Chain Technology Team. Technology. Innovation. Healthcare Impact. Are you an experienced Enterprise Applications Support professional who enjoys solving complex technical challenges while making a meaningful impact? At LeeSar/CSF, technology powers the healthcare supply chain that supports hospitals and healthcare providers across Southwest Florida. As an Enterprise Support Specialist II, you'll help maintain and optimize critical enterprise applications including Oracle Fusion ERP, Oracle Cloud WMS, and integrated business systems that keep healthcare moving. If you're passionate about enterprise technology, system optimization, integrations, and collaborating with both technical teams and business leaders, we'd love to meet you.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Computer Information Systems, or related field (or equivalent experience)
- 3–5 years supporting enterprise applications (or 5–7 years in lieu of a degree)
- Experience with Oracle Fusion, Oracle Cloud, or similar ERP platforms
- Strong SQL and REST API experience
- Knowledge of enterprise integrations and system troubleshooting
- Excellent analytical and problem-solving skills
- Strong communication skills with both technical and business teams
Nice To Haves
- Healthcare or supply chain technology experience is a plus
- Experience with Oracle platforms, SQL, REST APIs, enterprise integrations, documentation, troubleshooting, and managing multiple priorities in a fast-paced environment.
Responsibilities
- Providing Tier II support for enterprise applications
- Troubleshooting complex application and integration issues
- Supporting Oracle Fusion, Oracle Cloud WMS, APIs, and enterprise system integrations
- Leading quarterly patching, regression testing, and release management activities
- Collaborating with vendors and internal stakeholders to improve system performance
- Developing documentation, training materials, and standard operating procedures
- Mentoring Tier I Support Specialists while helping drive continuous improvement initiatives
- Supporting mission-critical business applications that enable healthcare operations every day
- Troubleshooting, application support, integration maintenance, release management, user training, and participation in an on-call rotation as needed.
Benefits
- On-site health clinic
- Annual bonus program
- HDHP plan at zero cost for associate-only coverage
- Employer contributions to HSA and cost-sharing at all coverage levels
- Employer-paid disability and group life insurance
- 401(k) plan with up to a 5% employer match and immediate vesting, plus a Roth option
- Dental
- Vision
- Voluntary plans
- Tuition reimbursement
- Professional development opportunities
- Nine paid holidays
- Generous PTO bank
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
