Enterprise Support Specialist II

Leesar•Fort Myers, FL

23h•Onsite

About The Position

Enterprise Support Specialist II Department: Information Technology Location: Fort Myers, FL Join Southwest Florida's Premier Healthcare Supply Chain Technology Team Technology. Innovation. Healthcare Impact. Are you an experienced Enterprise Applications Support professional who enjoys solving complex technical challenges while making a meaningful impact? At LeeSar/CSF, technology powers the healthcare supply chain that supports hospitals and healthcare providers across Southwest Florida. As an Enterprise Support Specialist II, you'll help maintain and optimize critical enterprise applications including Oracle Fusion ERP, Oracle Cloud WMS, and integrated business systems that keep healthcare moving. If you're passionate about enterprise technology, system optimization, integrations, and collaborating with both technical teams and business leaders, we'd love to meet you.

Requirements

Bachelor's degree in Information Technology, Computer Science, Computer Information Systems, or related field (or equivalent experience)
3–5 years supporting enterprise applications (or 5–7 years in lieu of a degree)
Experience with Oracle Fusion, Oracle Cloud, or similar ERP platforms
Strong SQL and REST API experience
Knowledge of enterprise integrations and system troubleshooting
Excellent analytical and problem-solving skills
Strong communication skills with both technical and business teams
Healthcare or supply chain technology experience is a plus
The position emphasizes experience with Oracle platforms, SQL, REST APIs, enterprise integrations, documentation, troubleshooting, and managing multiple priorities in a fast-paced environment.

Responsibilities

Providing Tier II support for enterprise applications
Troubleshooting complex application and integration issues
Supporting Oracle Fusion, Oracle Cloud WMS, APIs, and enterprise system integrations
Leading quarterly patching, regression testing, and release management activities
Collaborating with vendors and internal stakeholders to improve system performance
Developing documentation, training materials, and standard operating procedures
Mentoring Tier I Support Specialists while helping drive continuous improvement initiatives
Supporting mission-critical business applications that enable healthcare operations every day
The role includes troubleshooting, application support, integration maintenance, release management, user training, and participation in an on-call rotation as needed.

Benefits

On-site health clinic
Annual bonus program
HDHP plan at zero cost for associate-only coverage
Employer contributions to HSA and cost-sharing at all coverage levels
Employer-paid disability and group life insurance
401(k) plan with up to a 5% employer match and immediate vesting, plus a Roth option
Dental
Vision
Voluntary plans
Tuition reimbursement
Professional development opportunities
Nine paid holidays
Generous PTO bank