I. T. Enterprise Software Administrator

Casper College•Casper, WY

9d•Onsite

About The Position

The Enterprise Software Administrator ensures the stability, integrity and efficient operation of the college administrative computing systems. The Enterprise Software Administrator is responsible for the smooth operation of Administrative and related software tools. This position provides services to the entire campus population, including 500+ employees and 4000+ students. These services include payroll, financial information, student registration and database access, as well as personal data on employees, students and former students. This position will participate in any future planning for ERP & SIS and related software. This position reports to the Enterprise Data Coordinator and works closely with all IT staff to achieve departmental goals.

Requirements

Bachelor’s Degree from an accredited institution in computer technology or related field, or an Associate’s Degree from an accredited institution in computer technology or related field with a minimum of 2 years IT-related experience, or high school diploma with a minimum of 4 years IT-related experience
Minimum of 1 year administrative or enterprise computing software experience
Knowledge of relational database systems (ie, Microsoft or Oracle)
Working knowledge of enterprise level database systems (ie, SQL)
Proven experience with systems planning, security principles, and general software management best practices
Excellent written, oral, and interpersonal communications skills
Ability to communicate ideas in both technical and user-friendly language
Able to prioritize and execute tasks in a high-pressure environment

Nice To Haves

Experience with Ellucian Colleague, specifically Studio/Envision Basic Functions
Experience with higher education-specific programs, such as Student Self Service platforms, Student Information Systems (SIS), and Customer Relationship Management (CRM)/Slate
Enterprise Resource Planning (ERP) systems experience.
Experience with Microsoft ISS and SQL Server administration
Strong SQL background and familiarity with integrations and data feed, experience with Unidata or other multivalued database
Experience with SAP Business Objects, such as universe design, report writing, and administration
Experience with Power BI
Knowledge of procedural programming (C, C++, C#, Python, etc)
Familiarity with Document Imaging/SoftDocs

Responsibilities

Manage and administer the Colleague software including providing primary customer support for administrative computing functions.
Assists enterprise computing in providing support for servers and software for student, faculty and employee access.
Act as technical lead for Ellucian Self Service, to include new module installation, setup, and maintenance and to ensure the servers are functioning properly and have adequate resources.
Manage and administer security classes for all Colleague users.
Manage and ensure the integrity of the Colleague software as well as the associated data.
Design and perform internal system security audits, system backup procedures and work with Enterprise Data Coordinator to develop and implement disaster recovery procedures.
Create and maintain documentation as it relates to the software, including the timeliness of periodic reports, and a record of patches released and applied.
Assess need for any system reconfigurations and execute them if necessary.
Recommend, schedule and perform software improvements and upgrades.
Work with the Enterprise Systems Coordinator to ensure that the server(s) running Colleague are functioning properly and have adequate resources available for applications.
Use ancillary programs such as Colleague Studio to provide customized solutions based upon data with the Datatel/Colleague system.
Act as technical member for the Casper College Internal ERP user group.
Must be willing to travel and attend regional and national conferences to stay up to date on issues in the field.
May be required to occasionally work hours outside of normal working hours.
Other duties as assigned and needed.