Enterprise Sales Manager, Healthcare

OpenAI•San Francisco, CA

2d•$500,000 - $500,000

About The Position

As Enterprise Sales Manager, Healthcare, you will build and lead a team of Account Directors focused on strategic growth across leading healthcare organizations, including health systems, payers, and healthcare technology companies. The team will help customers translate advances in AI into improvements in workforce productivity, administrative efficiency, patient and member experiences, and organizational performance. You will be a hands-on front-line leader, coaching the team through complex enterprise sales cycles, building executive relationships, and driving adoption of OpenAI’s platform. The role requires understanding how healthcare organizations evaluate new technology, establish trust, and move from experimentation to scaled deployment. You will help define OpenAI’s healthcare go-to-market strategy, operating model, and industry playbook. You will guide the team in identifying high-value opportunities, building credible business cases, and partnering across clinical, operational, technical, and executive stakeholders to support responsible AI adoption.

Requirements

15+ years of enterprise sales, go-to-market, or sales leadership experience, including significant experience leading teams selling to large healthcare organizations.
Proven experience leading enterprise sales teams serving large, complex healthcare accounts.
A track record of building and scaling enterprise sales teams responsible for complex strategic accounts and substantial revenue targets.
Deep understanding of the healthcare ecosystem, including the distinct priorities, buying processes, and operating models of providers, payers, and healthcare technology companies.
Strong understanding of healthcare buying processes and the roles of clinical, technical, operational, privacy, security, and compliance stakeholders.
Experience leading consultative, multi-product, or platform-based sales motions involving executive sponsors, technical buyers, and clinical or operational stakeholders.
Demonstrated ability to help customers evaluate technology investments through measurable business value, implementation feasibility, and long-term adoption.
Strong operational rigor across forecasting, pipeline management, territory planning, and performance management.
Ability to develop new go-to-market motions and convert early customer adoption into repeatable, scalable growth.
Technical fluency sufficient to discuss APIs, enterprise AI platforms, data integration, and deployment considerations with technical buyers and internal partners.
Demonstrated ability to coach senior enterprise sellers through complex opportunities with multiple decision-makers, extended evaluation cycles, and significant organizational dependencies.
Ability to position AI use cases with clear value and appropriate scope, while understanding customer requirements for privacy, security, governance, and human oversight.
Ability to operate effectively in a fast-moving, ambiguous environment while helping teams maintain focus and execution discipline.
Strong executive presence and ability to engage credibly with CIOs, CTOs, chief digital and AI officers, clinical executives, and senior operational and business leaders.
A low-ego, highly collaborative leadership style focused on developing talent, building trust, accountability, and high-performing teams.

Nice To Haves

Public company experience is strongly preferred.
Experience selling enterprise software, cloud, data, AI, or consumption-based platforms into healthcare.
Experience navigating enterprise-wide agreements and expanding relationships across business units, facilities, or affiliated organizations.
Familiarity with healthcare data environments, EHR ecosystems, interoperability requirements, and the practical challenges of integrating new technology into established workflows.
Experience partnering with customers on AI governance, technology evaluation, deployment planning, and organizational change.
Experience influencing product roadmaps, pricing, packaging, or enterprise commercial structures based on industry needs.
Public company operating experience with rigorous forecasting and performance accountability.
Direct experience with generative AI adoption in healthcare.
Experience across both high-growth technology companies and scaled enterprise organizations.
Established relationships with senior healthcare technology, clinical, or operational leaders.
Experience helping healthcare customers scale successful pilots across an enterprise and demonstrate sustained adoption and measurable value.

Responsibilities

Recruit, develop, and lead a high-performing team of Healthcare Account Directors focused on strategic enterprise accounts across North America.
Create a strong coaching culture through frequent deal reviews, account strategy sessions, customer meetings, and structured 1:1s.
Define and refine healthcare go-to-market strategy, including account segmentation, prioritization, executive engagement, and territory planning.
Drive disciplined pipeline generation, accurate forecasting, and consistent execution across complex enterprise opportunities.
Coach teams through consultative sales cycles involving IT, clinical leadership, operations, digital transformation, security, privacy, compliance, procurement, legal, and executive stakeholders.
Help customers connect AI capabilities to measurable outcomes across administrative workflows, workforce productivity, knowledge access, contact center operations, and patient and member engagement.
Guide teams in building business cases that reflect healthcare economics, implementation requirements, organizational readiness, and customer priorities.
Help customers move from pilots to broader adoption, with clear success criteria, executive sponsorship, and deployment and change-management plans.
Partner with Product, Solutions Architecture, Technical Success, Legal, Security, and Finance to address customer requirements and support successful deployments.
Provide Product and leadership with structured feedback on healthcare-specific needs, integration requirements, adoption barriers, competitive dynamics, and emerging opportunities.
Partner with Marketing on healthcare industry events, executive engagement programs, and campaigns that generate qualified pipeline and strengthen strategic relationships.
Establish a culture of accountability, customer focus, and operational excellence in a low-ego, highly collaborative environment.