Enterprise Sales Engineer, AMER

Talon.One • Chicago, NY

2d

About The Position

Talon.One, an Adyen company, provides an incentives platform that unifies loyalty, personalized promotions, and offer management. The Enterprise Sales Engineer serves as a technical advisor to strategic clients, helping connect their needs with Talon.One’s capabilities and supporting long-term client relationships. The role also provides technical guidance to technology and agency partners integrating with or building on the Talon.One Incentive Engine.

The position is based in one of Talon.One’s US hubs: Boston, New York City, Chicago, or San Francisco, with occasional travel estimated at 10–20% of the time. The role is part of the six-person AMER Sales Engineering team within a 14-person global Sales Engineering organization and reports to the Head of Sales Engineering AMER. The team is moving toward deep, trust-based partnerships with strategic retail and e-commerce accounts.

The estimated total compensation is $215,000–$235,000. Actual compensation may vary based on relevant experience, skills, qualifications, certifications, and location; the range may be adjusted at any time.

Requirements

• At least 5 years of experience as a Sales Engineer, Solutions Architect, or Business Analyst consultant.
• Deep understanding of modern application architecture, including REST APIs, microservices, and container deployment.
• Experience navigating technically complex products that involve multiple departments, such as Marketing, Technology, Loyalty, Procurement, Pricing, or Merchandising.
• A track record of long-term, relationship-driven work rather than fast quarterly deal cycles.
• Ability to build consensus among technical and business stakeholders in large organizations.
• Ability to explain complex technical ideas clearly and concisely to technical and business audiences.

Nice To Haves

• Experience in commerce or customer engagement.

Responsibilities

• Conduct technical discovery with existing clients, mapping their architecture, gaps, and requirements.
• Design and architect solutions, including custom proofs of concept, that meet client needs and withstand client scrutiny.
• Own the technical aspects of RFI and RFP responses for major enterprise accounts and help shape early differentiation.
• Adapt demonstrations and messaging to each client’s business, challenges, and audience.
• Guide technology and agency partners through technical onboarding and training to help them launch their first Talon.One projects successfully.
• Build and maintain relationships with technical stakeholders, including CTOs and CPOs.
• Execute Proofs of Technology, onsite or remotely, to build technical trust and commercial momentum.
• Partner with the Strategic Account team to turn discovery into a tailored value proposition.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed