Enterprise Sales Engineer, AMER
About The Position
Talon.One, an Adyen company, provides an incentives engine that unifies loyalty, personalized promotions, and offer management. Its platform is built for enterprise scale and security and is used by more than 300 brands. The Enterprise Sales Engineer serves as a technical advisor to strategic clients, helping them evaluate architectural decisions and connecting their requirements with Talon.One’s capabilities. The role also provides technical guidance to technology and agency partners integrating with and building on Talon.One’s Incentive Engine. The position is based in one of the company’s US hubs—Boston, New York City, Chicago, or San Francisco—with occasional travel estimated at 10–20% of the time. The role is part of a six-person AMER Sales Engineering team within a 14-person global Sales Engineering organization, and reports to the Head of Sales Engineering AMER. The team is moving toward deep, trust-based partnerships with strategic retail and e-commerce accounts.
Requirements
- At least 5 years of experience as a Sales Engineer, Solutions Architect, or Business Analyst consultant.
- Deep understanding of modern application architecture, including REST APIs, microservices, and container deployment.
- Experience navigating technically complex products involving multiple departments, such as Marketing, Technology, Loyalty, Procurement, Pricing, or Merchandising.
- A track record of long-term, relationship-driven work rather than fast quarterly deal cycles.
- Ability to build consensus across technical and business stakeholders in large organizations.
- Ability to explain complex technical ideas clearly and concisely to both technical and business audiences.
Nice To Haves
- Experience in commerce or customer engagement.
Responsibilities
- Conduct in-depth technical discovery with existing clients, mapping their architecture, gaps, and requirements.
- Design and architect solutions, including custom proofs of concept, that withstand client scrutiny.
- Own the technical components of RFI/RFP responses for major enterprise accounts and shape early differentiation.
- Adapt demo materials and messaging to each client’s business, challenges, and audience.
- Guide technology and agency partners through technical onboarding and training so they can launch Talon.One projects successfully.
- Build and maintain relationships with technical stakeholders, including CTO- and CPO-level contacts.
- Execute Proofs of Technology, onsite or remotely, to build technical trust and commercial momentum.
- Partner closely with the Strategic Account team to turn discovery into a tailored value proposition.
Benefits
- Flexible and family-friendly environment.
- Bright and easily accessible offices.
- Modern software and hardware.
- High degree of flexibility, including flexibility around working hours and working abroad.
- Open and international culture with a diverse, creative workspace.
- Knowledge-sharing and learning opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
