Enterprise Resource Planning Project Manager

County of Mendocino•Ukiah, CA

About The Position

The Enterprise Resource Planning Project Manager plans, manages, and coordinates Mendocino County’s multi-year Financial Management Roadmap Project under the general direction of the Chief Executive Officer or designee. The position leads the redesign of County financial business processes and coordinates evaluation, procurement, implementation, and transition to the County’s enterprise financial management system. The role serves as a liaison among County departments, executive leadership, elected officials, software vendors, consultants, and implementation partners. This is an at-will position exempt from Civil Service, located in Ukiah. The position oversees project planning and governance, system evaluation and implementation, business-process redesign, system configuration and testing, organizational readiness, change management, training, and post-implementation stabilization and improvement. It coordinates County staff and external resources, monitors project schedules, deliverables, quality, requirements, expenditures, and resource use, and provides updates and recommendations to executive management, the steering committee, the Board of Supervisors, and other stakeholders. Participation in the Manager Academy is mandatory. It consists of nine courses that must be completed within two years, and participation is required during work hours.

Requirements

Bachelor’s degree in Business Administration, Public Administration, Finance, Accounting, Information Systems, Computer Science, Project Management, or a related field, and five years of progressively responsible experience in ERP implementation, government finance, accounting, business-process redesign, or project management, including three years leading complex multi-department projects; or a combination of related education, training, and experience providing the required knowledge, skills, and abilities.
Valid driver's license; incumbents must possess and maintain, or obtain and maintain, applicable licenses, certifications, registrations, and other requirements within specified timeframes.
Knowledge of project planning and coordination, business-process improvement, organizational operations, ERP systems, process documentation, organizational change, training, implementation, and coordination of contracts, consultants, vendors, budgets, and resources.
Knowledge of public-sector organizational structures and financial, administrative, operational, and information technology functions; applicable laws, regulations, policies, and administrative practices affecting County financial operations and information systems.
Knowledge of meeting facilitation, stakeholder discussions, workgroups, governance committees, collaborative decision-making, data validation, reconciliation, system testing, quality assurance, and internal controls related to financial-system implementation.
Ability to plan, organize, and coordinate multi-department projects and external resources; maintain project plans, schedules, milestones, dependencies, budgets, measures, and documentation; and identify and resolve risks, issues, dependencies, and competing priorities.
Ability to coordinate testing, data validation, implementation readiness, training, change management, and organizational transition activities; prepare reports, correspondence, presentations, and status updates; and use project-management, financial, spreadsheet, presentation, and related software.
Ability to establish effective working relationships across organizational levels, coordinate people who do not report directly to the position, balance competing needs and priorities, adapt implementation strategies, facilitate agreement, communicate clearly, exercise sound judgment and discretion, and work independently under direction.
While performing essential functions, regularly stand, walk, sit, use hands to handle objects, reach with hands and arms, speak and hear, and push, pull, move, or lift objects weighing up to 20 pounds above and below the neck.
Manager Academy participation is mandatory; nine courses must be completed within two years during work hours.

Nice To Haves

Master’s degree.
Experience with Tyler MUNIS or comparable ERP systems.
Experience working in California local government.

Responsibilities

Establish and maintain a comprehensive project plan for the County’s ERP system using best-practice project management methodologies.
Lead business-process analysis and redesign, translating operational needs into functional requirements, specifications, and deliverables.
Coordinate evaluation, selection, implementation or reimplementation, module sequencing, and implementation priorities for the enterprise financial system.
Facilitate development or redesign of the County’s chart of accounts and related financial structures.
Plan and coordinate system configuration, data conversion, integration, testing, implementation readiness, go-live, and stabilization.
Coordinate County project staff, subject matter experts, consultants, contractors, vendors, and other resources; monitor schedules, deliverables, quality, and requirements.
Establish project governance and support the steering committee; manage risks, issues, dependencies, and matters requiring executive or policy direction.
Develop and maintain project documentation, including process maps, procedures, requirements, decision records, implementation plans, testing materials, and related records.
Coordinate organizational readiness, change management, communications, training, and other activities supporting adoption of redesigned processes and system functionality.
Monitor project expenditures and resource utilization; assist with budgets, contracts, consultant agreements, and procurement.
Prepare and present project status reports, milestone updates, risk assessments, recommendations, and other information to executive management, the steering committee, Board of Supervisors, and stakeholders.
Monitor post-implementation outcomes and coordinate issue resolution, stabilization, system maintenance, upgrades, training, documentation, and continuous process improvement.