Enterprise Program Manager - Project Lead

Serigor • Columbia, SC

7d • Onsite

About The Position

The Enterprise Program Manager - Project Lead oversees IT operations in coordination with the IT Operations Manager, who reports to this position and manages daily operations. The role oversees managed-service and shared-services vendor relationships and supports the agency’s cybersecurity and compliance programs in a regulated financial environment. It supervises, develops, and directs IT staff as a member of the IT Division leadership team.

The position is onsite in Columbia, South Carolina, for a 12-month duration. It may include occasional rotating after-hours work to address incidents, support system maintenance, and meet deadlines. Candidates must pass a background and credit check before starting.

Requirements

• At least 6 years of progressive IT experience managing complex information technology functions.
• At least 3 years of full-time supervisory experience in an IT environment.
• Experience managing IT services delivered through managed service providers or outsourced vendors, including SLA and performance management.
• Leadership experience in cybersecurity operations, including incident response, vulnerability management, and risk assessment.
• Working knowledge of Active Directory, Microsoft Entra ID, and Intune.
• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.
• Effective written and verbal communication skills.
• Ability to build and foster a team-oriented environment, exercise sound judgment and discretion with sensitive information, and prioritize work to meet deadlines.
• Ability to meet the stated physical requirements: lift and carry equipment weighing up to 50 pounds, bend, reach, and work under desks and in equipment areas as needed for hardware support.
• Must be able to pass a background and credit check prior to start.

Nice To Haves

• IT experience in state government, financial services, or other regulated environments, including audit, compliance, and risk management.
• Experience working within shared-services models in state government.
• Project management experience.
• Enterprise system and integration experience, including SAP, financial institution interfaces, and secure file transfer.
• IT procurement, contract management, and budget experience.
• Preferred certifications: CISSP, CISM, CompTIA Security+, ITIL, or PMP.

Responsibilities

• Oversee infrastructure, business application, and helpdesk services delivered by internal staff and managed service providers, holding vendors to performance and accountability standards.
• Serve as the primary operations liaison to statewide shared-services providers.
• Participate in the agency’s Information Security Team, including incident response, vulnerability management, risk assessments, and remediation.
• Support access control reviews, audits, and policy compliance.
• Oversee enterprise system integrations with the Client SAP environment, financial institutions, and third-party systems.
• Track contract renewals and assist with procurement, budget monitoring, annual audit and reporting, and long-range technology planning.
• Supervise, develop, and direct IT staff as a member of the IT Division leadership team.
• Monitor and perform occasional rotating after-hours work to address incidents, support system maintenance, and meet deadlines.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior