Enterprise Program Manager - Project Lead - Interim Assistant IT

Creative Information Technology, Inc. • Falls Church, VA

5d • Onsite

About The Position

Creative Information Technology Inc. (CITI) is seeking an Enterprise Program Manager - Project Lead - Interim Assistant IT Director for its client, the State of South Carolina – STO. This is an onsite, contract-to-hire role in Columbia, South Carolina, intended to place a senior IT leader as second-in-command of the STO IT Division, with the intent to convert to a full-time state position after successful completion of the contract period. Candidates must currently reside in South Carolina.

The role oversees IT operations in coordination with the IT Operations Manager, who reports to this position and manages daily operations. It also oversees managed-service and shared-services vendor relationships and supports cybersecurity and compliance programs in a regulated financial environment. The position supervises, develops, and directs IT staff as part of the IT Division leadership team. Occasional rotating after-hours work may be needed for incidents, system maintenance, and deadlines. Candidates must pass a background and credit check before starting. Physical requirements include lifting and carrying equipment weighing up to 50 pounds and bending, reaching, and working under desks and in equipment areas for hardware support.

Requirements

• At least 6 years of progressive IT experience managing complex information technology functions.
• At least 3 years of full-time supervisory experience in an IT environment.
• Experience managing IT services delivered through managed service providers or outsourced vendors, including SLA and performance management.
• Leadership experience in cybersecurity operations, including incident response, vulnerability management, and risk assessment.
• Working knowledge of Active Directory, Microsoft Entra ID, and Intune.
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Current South Carolina residency.
• Effective written and verbal communication; ability to build and foster a team-oriented environment; sound judgment and discretion with sensitive information; and ability to prioritize work to meet deadlines.
• Availability for occasional after-hours work.
• Ability to pass a background and credit check before starting.
• Ability to lift and carry equipment weighing up to 50 pounds and to bend, reach, and work under desks and in equipment areas as needed for hardware support.

Nice To Haves

• IT experience in state government, financial services, or other regulated environments, including audit, compliance, and risk management.
• Experience working within shared-services models in state government.
• Project management experience.
• Enterprise system and integration experience, including SAP, financial institution interfaces, and secure file transfer.
• IT procurement, contract management, and budget experience.
• CISSP, CISM, CompTIA Security+, ITIL, or PMP certification.

Responsibilities

• Oversee infrastructure, business application, and helpdesk services delivered by internal staff and managed service providers, holding vendors to performance and accountability standards.
• Serve as the primary operations liaison to statewide shared-services providers.
• Participate in the agency’s Information Security Team, including incident response, vulnerability management, risk assessments, and remediation.
• Support access control reviews, audits, and policy compliance.
• Oversee enterprise system integrations with the State’s SAP environment, financial institutions, and third-party systems.
• Track contract renewals; assist with procurement and budget monitoring, annual audit and reporting; and contribute to long-range technology planning.
• Supervise, develop, and direct IT staff as a member of the IT Division leadership team.
• Monitor and perform occasional rotating after-hours work to address incidents, support system maintenance, and meet deadlines.

What This Job Offers

• Career Level: Senior