Enterprise Program Manager / Interim Assistant IT Director

Us: InterSources Inc • Columbia, SC

7d • Onsite

About The Position

The Enterprise Program Manager / Interim Assistant IT Director oversees IT infrastructure, enterprise applications, helpdesk operations, and managed service providers. The role supervises IT staff and the IT Operations Manager, supports effective daily service delivery, and manages vendor relationships, service-level agreements, performance, and accountability. It leads cybersecurity activities, supports audits and regulatory compliance, coordinates with statewide shared-services providers and external technology partners, and oversees enterprise-system integrations. The position also assists with procurement, contract renewals, budget monitoring, and long-term technology planning. It is a 12-month contract-to-hire role based fully onsite in Columbia, South Carolina, for current South Carolina residents only; relocation is not permitted. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. (38 hours per week), with occasional after-hours and weekend on-call support.

Requirements

• At least 6 years of progressive IT experience managing complex technology functions and operations.
• At least 3 years of full-time supervisory or IT leadership experience.
• Experience managing managed service providers, outsourced vendors, SLAs, and service performance.
• Leadership experience in cybersecurity operations, incident response, vulnerability management, and risk assessment.
• Working knowledge of Active Directory, Microsoft Entra ID, and Microsoft Intune.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Strong leadership, communication, decision-making, and team management skills.
• Ability to handle sensitive information and manage competing priorities.
• Must pass background and credit checks before starting.
• Willingness to participate in an intermittent after-hours and weekend on-call rotation.
• Ability to lift and carry equipment weighing up to 50 pounds and perform occasional physical hardware support activities.
• Must be willing to work fully onsite in Columbia, SC.
• Must currently reside in South Carolina; relocation is not permitted.

Nice To Haves

• Experience in state government, financial services, or regulated IT environments.
• Knowledge of IT audit, compliance, governance, and risk management.
• Experience with statewide shared-services IT delivery models.
• IT project management and strategic technology planning experience.
• Experience with enterprise application integrations, SAP, financial institution interfaces, and secure file transfers.
• Experience with IT procurement, vendor contracts, budget administration, and contract management.
• Certifications such as CISSP, CISM, CompTIA Security+, ITIL, or PMP; preferred but not mandatory.

Responsibilities

• Oversee IT infrastructure, enterprise applications, helpdesk operations, and managed service providers.
• Supervise IT staff and the IT Operations Manager, ensuring effective daily service delivery.
• Manage vendor relationships, SLAs, service performance, and accountability.
• Lead cybersecurity activities, including incident response, vulnerability management, risk assessments, and remediation.
• Support security audits, access reviews, regulatory compliance, and IT policy enforcement.
• Coordinate with statewide shared-services providers and external technology partners.
• Oversee integrations involving SAP, financial institutions, and third-party enterprise systems.
• Assist with IT procurement, contract renewals, budget monitoring, and long-term technology planning.
• Participate in occasional after-hours and weekend on-call support.

What This Job Offers

• Career Level: Senior