Enterprise Payments Governance & Oversight Manager - Hybrid

Capital OneMcLean, VA
$138,100 - $173,400Hybrid

About The Position

The Enterprise Payments Governance and Oversight team is seeking a dynamic Manager who will play a pivotal role defining and implementing the future of payments governance and oversight for the enterprise. The Enterprise Payments Governance and Oversight team sits within the Enterprise Payments organization in the Retail Bank. The team is responsible for the governance and oversight of end-to-end core payments functions for all payment types across the enterprise, including monitoring. In this role, you will be at the forefront of payments, developing solutions to remediate some of the biggest payments-related challenges while also seeking opportunities to further enhance existing business-as-usual practices. In this exciting role, you will work closely with key stakeholders across the company to ensure we have a dynamic and well-managed payments ecosystem. This role has a high level of exposure across the lines of business and the opportunity to work with Executives to shape and deliver a payments governance strategy and implement critical initiatives tied to the priorities of the Enterprise Payments organization. You will work with smart, talented people who will challenge you to excel.

Requirements

  • Associate's Degree or Military Experience
  • At least 3 years of experience in risk management, audit, or governance
  • At least 2 years of compliance testing or monitoring
  • At least 5 years of banking or financial services experience
  • At least 5 years of experience supporting, partnering, and interacting with internal and external stakeholders

Nice To Haves

  • Bachelor’s Degree
  • At least 4 years of experience in risk management, audit, or governance
  • At least 3 years of project management or process management experience
  • At least 2 years of of experience with data management and reporting
  • At least 6 years of experience supporting, partnering and interacting with internal and external stakeholders
  • At least 3 years of experience working in payments
  • Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification

Responsibilities

  • Lead the transformation of our payments risk management practices and routes by blending strategic oversight with hands-on technical execution.
  • Provide thought leadership in how we evolve risk procedures to enable proactive risk identification and management in alignment with Enterprise Risk Management (1st and 2nd line) teams. Architect and implement new procedures as an outcome.
  • Utilize Gen AI capabilities and automation tools to improve existing risk monitoring processes and drive operational efficiency.
  • Define and oversee specialized risk management frameworks for cutting-edge payment rails, including Real-Time Payments (RTP), ACH, and wire.
  • Partner with 2nd Line of Defense teams to seamlessly operationalize high-impact risk mitigation activities within 1st Line workflows.
  • Establish and maintain the comprehensive inventory of business processes that serve as the foundation for the Enterprise Risk Management (ERM) framework. Provide thought leadership in how those processes evolve to stay on the cutting edge of payments risk.
  • Lead ad-hoc projects to enforce compliance and significantly upgrade processes to meet enterprise policy requirements across the organization.

Benefits

  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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